Dedicated Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Managing Director
Alliance Employment Group
Etobicoke
01.2018 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Director of Operaions
South Street Burger
Toronto, ON
06.2020 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Developed systems and procedures to improve operational quality and team efficiency.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Director of Operations
Big Smoke Burger
Toronto, ON
09.2020 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Developed systems and procedures to improve operational quality and team efficiency.
Monitored budget and utilized operational resources.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Manager
Topper's Pizza
Toronto, ON
08.2005 - 06.2013
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.