Zeenaz Zakaria
Milton,ON
Summary
Medical aesthetics expert skilled in patient education and relationship management, with a track record of executing procedures safely and adhering to industry standards.
Overview
11
11
years of professional experience
Work History
Founder/Licensed Medical Aesthetician
Dermis Skin Clinic
02.2020 - Current
- Provided aesthetician services such as chemical peels, microdermabrasion, laser treatments, waxing and facials.
- Participated in continuing education courses to stay up-to-date on latest trends in aesthetics industry.
- Reviewed patient charts prior to administering treatments or procedures.
- Utilized medical grade equipment for effective treatments according to established protocols.
- Provided post-treatment instructions to ensure optimal results from treatments.
- Educated clients on proper skincare techniques, products and lifestyle habits.
- Attended trade shows and conferences related to aesthetics field.
Medical Office Administrator
Uptown Eye Specialist
01.2020 - 11.2023
- Scheduled appointments and managed patient check-ins in high-volume practice.
- Conducted insurance verification and pre-authorization for medical procedures.
- Coordinated daily with physicians to align patient care plans effectively.
- Answered incoming calls from pharmaceutical representatives for information exchange.
- Collected co-payments and verified insurance coverage during patient check-in.
Sales Supervisor
Hudson's Bay Company
10.2018 - 12.2019
- Trained team members on sales techniques, product knowledge and customer service standards.
- Assisted in resolving customer issues quickly and efficiently.
- Managed a team of sales representatives to ensure goals were met within deadlines.
- Monitored team performance and provided feedback for improvement.
- Assisted with recruitment activities such as interviewing potential candidates.
- Oversaw day-to-day operations including scheduling shifts, assigning tasks .
Teacher Coordinator
SFX Greenherald International School
Dhaka, Dhaka
06.2014 - 06.2016
- Provided guidance and support to fellow students on academic issues.
- Monitored student performance data to identify trends and determine appropriate interventions for students who need additional assistance.
- Prepared reports summarizing students performance evaluations at the end of each semester.
- Provided support to teachers in the areas of curriculum development, instructional strategies, and classroom management.
- Analyzed test results from students throughout the year to measure academic success.
Education
Medical Aesthetician - Medical Aesthetics
Dermysk Toronto
02-2020
Diploma Medical Office Administrator -
MEDIX College of HealthCare
12-2019
Master Makeup Artist Diploma -
Canadian Beauty College
Toronto, ON11-2018
Bachelor of Arts - Arts And Entertainment Management
AIUB
Bangladesh12-2014
Skills
- Laser treatments and chemical peels
- Medical record management
- Aesthetic procedures
- Customer relationship management
- Patient education
- Clinic management
- Skincare education
- Patient consultancy
- Microneedling certified
- Microblading certified
- Dermaplaning certified
- Laser technician certified
- Medical terminology
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Timeline
Founder/Licensed Medical Aesthetician
Dermis Skin Clinic
02.2020 - Current
Medical Office Administrator
Uptown Eye Specialist
01.2020 - 11.2023
Sales Supervisor
Hudson's Bay Company
10.2018 - 12.2019
Teacher Coordinator
SFX Greenherald International School
06.2014 - 06.2016
Medical Aesthetician - Medical Aesthetics
Dermysk Toronto
Diploma Medical Office Administrator -
MEDIX College of HealthCare
Master Makeup Artist Diploma -
Canadian Beauty College
Bachelor of Arts - Arts And Entertainment Management
AIUB