Zeel Tailor
Surrey,Canada
Summary
Result-oriented sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Store Associate
D-Mart
06.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong product knowledge and awareness of promotions, assisting customers effectively
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted in store maintenance, including stock replenishment, cleaning, and accurate sales transactions at cash register
- Accurately completed all sales transactions while ensuring proper cash management at POS registers
- Showcased sales skills by achieving high productivity levels and aiding in visual merchandising.
Store Support Associate
Westside TATA Enterprise
06.2018 - 01.2020
- Kept current on product knowledge, attending training sessions to better serve customers' needs.
- Worked closely alongside other departments within store to provide comprehensive support across all functions when necessary.
- Offered personalized customer engagement by providing relevant product information and recommendations
- Adhered to company policies, ensuring compliance with pricing, signing, and loss prevention guidelines
- Handled customer returns and exchanges professionally, maintaining positive relationships with patrons.
- Conducted employee training sessions, emphasizing safety protocols for handling heavy products.
Education
Digital Marketing Bootcamp -
University of Toronto
Toronto, Ontario12.2023
Master of Science in Information Technology (M.Sc.IT) -
Lovely Professional University
Jalandhar, India06.2022
Bachelor of Science in Information Technology (B.Sc.IT) -
Uka Tarsadia University
Surat, India05.2018
Skills
- Customer Service
- Oral / Verbal Communication
- Time Management
- Inventory Management
- Team Collaboration
- Attention to details
- Product Knowledge
- POS System Operation
- Returns and Exchanges Handling
- Computer literacy fundamentals
Availability
40, Full-time / Part-time from "Sunday to Monday". Available on weekdays and weekends with a flexible schedule.
Timeline
Store Associate
D-Mart
06.2022 - 06.2023
Store Support Associate
Westside TATA Enterprise
06.2018 - 01.2020
Digital Marketing Bootcamp -
University of Toronto
Master of Science in Information Technology (M.Sc.IT) -
Lovely Professional University
Bachelor of Science in Information Technology (B.Sc.IT) -
Uka Tarsadia University
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