Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
AVAILABILITY
Timeline
Volunteer

Zeel Patel

North York,Canada

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Offering strong organizational and communication skills, ready to thrive in medical office environment. Brings collaborative mindset and ability to learn quickly, with potential to master medical terminology and office procedures. Ready to use and develop administrative and customer service skills in Medical Office Administrator role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Petro Canada
02.2025 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Volunteer

Oak Valley Hospital(Markham Stoufville)
02.2025 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Enhanced visitor experience by conducting informative and engaging museum tours.
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.

CASHIER

INS Market
05.2024 - 10.2024
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided efficient and courteous service to customers.
  • Greeted and informed customers of products, fostering positive store experiences.

OFFICE ADMINISTRATOR

Notary Office
05.2022 - 06.2023
  • Processed invoices, payments, and incoming and outgoing mail.
  • Answered phone calls and managed inquiries from customers and vendors.
  • Answered phones professionally while providing accurate information about company products or services.
  • Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents.
  • Managed accounts payable and receivable processes, including invoicing customers and vendors.
  • Reviewed incoming correspondence and emails for appropriate action or routing to the appropriate personnel.
  • Used Microsoft Office tools for analysis and communication.
  • Managed staff by recruiting, hiring and training employees.

Education

HIGH SCHOOL DIPLOMA -

Georgian College
04.2025

Skills

  • Administrative support
  • File organization
  • Customer engagement
  • Inbound phone call handling
  • Database entry
  • Bookkeeping
  • Scheduling appointments
  • Customer relationship management (CRM)
  • Appointment setting
  • Follow-up skills
  • Managing patient records
  • Chart updates
  • Patient scheduling proficiency

Certification

  • First Aid and CPR
  • PIHIPA Certification, Georgian College, 2024
  • Typist (50wpm)
  • Security Guard
  • JUNO EMR

LANGUAGES

Gujarati Native
Hindi Native
English Fluent

AVAILABILITY

  • Monday: Open
  • Tuesday: Open
  • Wednesday: Open
  • Thursday: Open
  • Friday: Open
  • Saturday: Open
  • Sunday: Open

Timeline

Cashier Team Lead

Petro Canada
02.2025 - Current

Volunteer

Oak Valley Hospital(Markham Stoufville)
02.2025 - Current

CASHIER

INS Market
05.2024 - 10.2024

OFFICE ADMINISTRATOR

Notary Office
05.2022 - 06.2023

HIGH SCHOOL DIPLOMA -

Georgian College

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Zeel Patel