Zeel Patel
Brampton,Canada
Summary
Achievement-oriented professional with over one year of experience in the customer service field, driven to leverage my expertise in customer satisfaction, communication and interpersonal skills to secure a leadership role that aligns with my career goals and values.
Overview
2
2
years of professional experience
Work History
Crew member
McDonald's
07.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Retail Store Associate
Urban Outfitters, Inc.
12.2023 - 03.2024
- Increased sales by providing exceptional customer service and product knowledge.
- Reduced inventory loss through accurate stock management and adherence to store policies.
- Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
- Collaborated with team members to achieve store sales targets consistently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Administrative clerk
SkySail Immigration
05.2023 - 06.2023
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm appointments and responding in queries.
Front desk receptionist & Administrative assistant
SkySail Immigration
01.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Office Administration - Health Services -
Mohawk College
12.2024
Higher secondary school -
S.S.Divine School
06.2020
Skills
- Customer service & Interpersonal skills
- Quick learner
- Effective time management
- Team work & Management skills
- Computer Accounting
- Multitasker
- Problem-Solving
- Self-discipline
Languages
English
Full Professional
French
Limited Working
Punjabi
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Availability
- Weekdays and Weekends
- Full-Time Availability
Disclaimer
I hereby certify that the information contained in this resume
is true and reflects my skills, qualifications and experiences.
Zeel Sureshkumar Patel
Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Associate
Urban Outfitters, Inc.
12.2023 - 03.2024
Crew member
McDonald's
07.2023 - Current
Administrative clerk
SkySail Immigration
05.2023 - 06.2023
Front desk receptionist & Administrative assistant
SkySail Immigration
01.2022 - 03.2023
Office Administration - Health Services -
Mohawk College
Higher secondary school -
S.S.Divine School
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