Zebib Hagos
Toronto,CA-ON
Summary
Experienced knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Psw
Privet Cilent
Toronto, ON
01.2021 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Group Reader
Pic Depot
05.2019 - 07.2023
- Identified issues, concerns or areas for improvement and worked with team to resolve.
- Developed daily targets and clearly communicated plan to subordinates and team members.
- Understood and maintained commitments to production plan.
- Led as subject matter expert for area of responsibility through complete understanding of operations, work instructions, test, capacity and labor requirements.
- Boosted efficiency by coordinating projects and assignments for [Number] team members
Personal Support Worker
While Working In A Group Home Setting,
07.2022 - 09.2022
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Provided safe mobility support to help patients move around personal and public spaces.
Customer Service Cashier
Druxy’s
07.2018 - 04.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Personal Support Worker
Toronto International Business College
09.2022
High School Diploma -
Emery Adult High School
04.2022
Skills
- Assistance in daily living activities
- Oral and dental hygiene
- Administering medication
- CPR
- Intercultural communication
- Empathy
- Active listening
- Problem-solving
- Conflict resolution
Certification
Diploma certificate of personal support work
First Aid Certificate
Palliative Care Certificate
cpr
G full license
Timeline
Personal Support Worker
While Working In A Group Home Setting,
07.2022 - 09.2022
Psw
Privet Cilent
01.2021 - 01.2023
Group Reader
Pic Depot
05.2019 - 07.2023
Customer Service Cashier
Druxy’s
07.2018 - 04.2019
Personal Support Worker
Toronto International Business College
High School Diploma -
Emery Adult High School
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