Zeada Souraya
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Manager
Layali Cafe
04.2021 - 07.2023
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Managed and motivated employees to be productive and engaged in work.
Transporter
S.O.S Transporters LTD
01.2017 - 03.2019
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
Education
GED -
Bow Valley Collage
Calgary, AB03.2005
High School Diploma -
Forestlawn High School
Calgary, AB05.2000
Skills
- Expense Tracking
- Business Administration
- Performance Management
- Staff Development
- Workforce Management
- Customer Relationship Management (CRM)
- Staff Management
Timeline
Manager
Layali Cafe
04.2021 - 07.2023
Transporter
S.O.S Transporters LTD
01.2017 - 03.2019
GED -
Bow Valley Collage
High School Diploma -
Forestlawn High School
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