Zaza Lin
Elk Grove
Summary
Dynamic cashier with a proven track record at Raleys, excelling in customer service and cash handling. Recognized for enhancing sales visibility through effective team collaboration and implementing promotional displays. Committed to maintaining a clean environment and fostering customer loyalty, demonstrating reliability and strong communication skills.
Overview
5
5
years of professional experience
Work History
Cashier
Raleys
Sacramento, CA
08.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Handled cash management responsibilities, including balancing drawers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Teabay
Sacramento, Ca
07.2023 - 06.2024
- Collaborated with team members to implement promotional displays that increased sales visibility.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Conoco
Center, TX
08.2021 - 06.2022
- Monitored inventory levels at registers, ensuring adequate stock for seamless operations.
- Implemented time-saving practices that improved transaction speed during peak hours.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Science - Pre-Health Occupations (currently Enrolled)
Sacramento City College
Sacramento, CAHigh School Diploma -
Center High School
Center06.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Product knowledge
- Product restocking
Languages
Karen
Professional Working
Burmese
Professional Working
Timeline
Cashier
Raleys
08.2023 - Current
Cashier
Teabay
07.2023 - 06.2024
Cashier
Conoco
08.2021 - 06.2022
Associate of Science - Pre-Health Occupations (currently Enrolled)
Sacramento City College
High School Diploma -
Center High School