Zayne Clark
Fairfax
Summary
To obtain a part or full-time permanent position using my interpersonal skills, academic experience and hard work ethic, I am a dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Professional with proven experience in customer service roles, ready to enhance operational efficiency and client satisfaction. Skilled in problem-solving, effective communication, and process improvement. Strong focus on team collaboration, flexibility, and delivering reliable results. Recognized for adaptability and consistently meeting changing needs.
Overview
7
7
years of professional experience
Work History
Food Bank Volunteer
Saint Marks Church
01.2019 - 07.2022
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Coordinated daily meal service for shelter residents, ensuring timely delivery and adherence to dietary needs.
- Assisted with intake process, collecting personal information and assessing immediate needs of new clients.
- Organized donation drives, efficiently managing inventory of supplies to support shelter operations.
- Collaborated with local agencies to connect residents with job training and housing resources, improving access to services.
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Organized laundry facilities'' schedules ensuring proper hygiene practices were maintained throughout the premises.
General Service Representative
Panhandle Cakes LLC dba Nothing Bundt Cakes
08.2020 - 01.2021
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Automotive Detail Technician
Maaco Collision Repair & Auto Painting
07.2022 - 12.2023
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Ran mobile detailing unit to serve customers across local community.
- Provided mobile detailing services to clients at places of employment.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Executed thorough cleaning and polishing of vehicles to enhance appearance and customer satisfaction.
- Diagnosed vehicle detailing needs, recommending services to improve overall condition and value.
- Oversaw inventory management for detailing supplies, ensuring availability and cost-effectiveness in operations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Demonstrated adaptability by swiftly transitioning between different makes/models of vehicles while maintaining consistent quality in the detailing process.
- Upheld company reputation through diligent adherence to established policies regarding vehicle care, customer service, and workplace conduct.
- Managed workflow efficiently, coordinating tasks between detailing team and service department.
Paint Prep Technician
Maaco Collision Repair & Auto Painting
07.2022 - 12.2023
- Replaced and repaired vehicle parts according to work order instructions.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Painted surfaces using brushes, spray guns and paint rollers.
- Prepared vehicles for painting by cleaning, sanding, and masking surfaces effectively.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Operated various tools and equipment, ensuring safe and efficient preparation processes.
- Collaborated with team members to streamline workflows and enhance productivity in vehicle prep.
- Inspected vehicles for damage, identifying areas requiring repair or attention prior to painting.
- Maintained cleanliness and organization of work area, adhering to safety protocols consistently.
- Assisted in inventory management by tracking supplies needed for paint preparation tasks.
- Implemented process improvements that increased efficiency in vehicle prep operations significantly.
- Exhibited time management skills in prioritizing tasks effectively under tight deadlines without sacrificing attention to detail or quality of work output.
Fry Cook
Shake Shack Inc.
03.2024 - 01.2025
- Operated fryers and grills to prepare high-quality food items consistently.
- Monitored cooking temperatures to ensure food safety and quality standards.
- Maintained cleanliness of cooking stations and adherence to health regulations.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new employees on cooking techniques and kitchen safety protocols.
- Implemented efficient workflow practices to enhance kitchen productivity.
- Assisted in inventory management, ensuring adequate supply of ingredients.
Master Grill Operator
Shake Shack Inc.
03.2024 - 01.2025
- Operated and maintained high-performance grill equipment to ensure optimal cooking conditions.
- Developed and implemented efficient grilling techniques to enhance food quality and flavor.
- Monitored product quality and adherence to safety standards during handling processes.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Supervised daily grill operations, ensuring compliance with food safety standards and quality control protocols.
- Trained and mentored staff on grilling techniques and kitchen best practices to enhance team performance.
- Implemented new grilling methods that improved food quality and customer satisfaction ratings.
- Conducted regular inspections of equipment to ensure proper functionality and adherence to safety regulations.
General Service Representative
Panhandle Cakes LLC dba Nothing Bundt Cakes
07.2025 - 11.2025
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction protocols.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Implemented process improvements that enhanced team productivity and service delivery.
- Coordinated with bakers to ensure timely preparation and presentation of baked goods.
- Maintained cleanliness and organization of workstations to comply with health standards.
Education
High School Diploma -
Dublin High School
Dublin, CA05.2022
Skills
- Workflow optimization
- Customer service
- Issue resolution
- Inventory management
- Food safety compliance
- Quality control standards
- Client interaction
- Vehicle inspection techniques
Timeline
General Service Representative
Panhandle Cakes LLC dba Nothing Bundt Cakes
07.2025 - 11.2025
Fry Cook
Shake Shack Inc.
03.2024 - 01.2025
Master Grill Operator
Shake Shack Inc.
03.2024 - 01.2025
Automotive Detail Technician
Maaco Collision Repair & Auto Painting
07.2022 - 12.2023
Paint Prep Technician
Maaco Collision Repair & Auto Painting
07.2022 - 12.2023
General Service Representative
Panhandle Cakes LLC dba Nothing Bundt Cakes
08.2020 - 01.2021
Food Bank Volunteer
Saint Marks Church
01.2019 - 07.2022
High School Diploma -
Dublin High School