Zayne Beckman
Sacramento
Summary
I’m motivated and passionate about delivering excellent customer service and quickly solving problems. With strong communication skills, both verbally and written, I stay calm under pressure and thrive in fast paced environments. I focus on keeping things positive while getting the job done efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
State Farm
05.2024 - 11.2024
- Assist customers with policy changes, renewals, and cancellations, ensuring accuracy and compliance with company guidelines.
- Explain insurance products to potential and existing clients.
- Work closely with team members to contribute to annual sale goals.
Animal Care Trainee
The Jackson Laboratory
11.2023 - 02.2024
- In this maximum barrier facility it was crucial to follow safety operational procedures.
- The laboratory needed to be spotless at all times and we needed to keep up with our daily tasks.
- On a daily basis we would ensure the cleanliness and well being of the mice we took care of.
Delivery Driver
Domino's Pizza
02.2018 - 11.2023
- Prepared ingredients and supplies for daily product sales.
- Answered phone calls promptly and helped customers place orders.
- Upheld food and safety standards.
Assistant Manager
Nutrishop
09.2017 - 02.2019
- Stock products, ensure product placement is accurate, maintain cleanliness of store.
- In-depth knowledge of products sold in store, create meal plans for Customers, and review results of “In Body Composition Analyzer” with Customers.
Education
AA - Interdisciplinary Studies; Social And Behavioral
Folsom Lake College
08.2023
High School Diploma -
Oak Ridge High School
05.2017
Skills
- Problem-solving
- Time management
- Problem resolution
- Inventory Management
- Teamwork and Collaboration
- Attention to Detail
Certification
CPR/AED Certified, International CPR Institute, [March, 2025]
Timeline
Customer Service Representative
State Farm
05.2024 - 11.2024
Animal Care Trainee
The Jackson Laboratory
11.2023 - 02.2024
Delivery Driver
Domino's Pizza
02.2018 - 11.2023
Assistant Manager
Nutrishop
09.2017 - 02.2019
High School Diploma -
Oak Ridge High School
AA - Interdisciplinary Studies; Social And Behavioral
Folsom Lake College
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