Zaynah Khan

• Delivered exceptional guest service in a high-volume setting, honing relationship-building and problem-solving skills.
• Managed multiple priorities simultaneously while maintaining attention to detail and client satisfaction.

Work closely with underwriters, brokers, and other associated departments to ensure the smooth processing of insurance policies.

Utilize industry-specific software and systems to efficiently manage policy details, applications, and customer data.

Led company groups including social committee and organized fundraising events, fostering team engagement and community involvement

Addressed patient inquiries promptly, providing clear explanations regarding treatment plans, appointments and billing processes.

Collaborated with interdisciplinary teams to ensure seamless coordination of care for complex patients requiring multiple specialists' involvement.

Assisted the doctor with minor biopsies.

Provide one to one and group support to children and youth with developmental disabilities.

Formulated goals, action plans and strategies to encourage self-independence within the community.