Zayn Niazi
West Sacramento,CA
Summary
Healthcare administration candidate with 14+ years of experience managing high-volume, compliance-driven case workflows in regulated environments. Strong background in documentation review, policy interpretation, cross-functional coordination, and confidential information handling. Known for sound judgment, accuracy, and the ability to move complex cases forward efficiently. Currently pursuing a Bachelor of Science in Health Services Administration (Expected 2026).
Overview
17
17
years of professional experience
Work History
Processing Supervisor
Simplex Mortgage
Sacramento
01.2024 - Current
- Lead and prioritize high-volume case pipelines to ensure accurate, timely file progression.
- Review complex financial and third-party documentation to confirm compliance and data integrity.
- Coordinate across teams and external partners to resolve discrepancies and prevent delays.
- Train staff on regulatory requirements and documentation standards.
Senior Loan Officer • Senior Underwriter • Assistant Operations Manager
First Northern Bank
01.2020 - 01.2024
- Evaluated complex case documentation and applied regulatory guidelines to support compliant decisions.
- Managed workflow efficiency and quality control standards across operational teams.
- Interpreted federal and institutional policies to ensure complete and accurate case submissions.
- Supervised and mentored staff to reinforce accountability and process consistency.
Senior Processor / Jr. Underwriter
SAFE Credit Union
01.2015 - 01.2020
- Reviewed income, credit, appraisal, and third-party documentation for compliance and completeness.
- Conducted detailed financial analysis to assess risk and ensure guideline adherence.
- Communicated case strengths and deficiencies to stakeholders to support timely decisions.
Home Loan Operations Roles
Bank of America
01.2010 - 01.2015
- Managed large portfolios of sensitive case files including loan modifications and home equity processing.
- Verified documentation, resolved title discrepancies, and ensured regulatory compliance.
- Served as primary point of contact for customers, setting expectations and providing status updates.
Customer Relationship Manager – Loan Modification
DISYS
01.2009 - 01.2010
- Managed portfolio of default servicing cases using Salesforce to track status and documentation.
- Served as single point of contact, guiding customers through resolution processes.
- Maintained accurate case records and ensured compliance with investor and government guidelines.
Education
Bachelor of Science - Health Services Administration
California State University Sacramento
Sacramento, CA12-2026
Skills
- Referral & Case Coordination
- Confidential Record Review
- Regulatory Compliance
- Policy Interpretation
- Workflow Prioritization
- Cross-Department Communication
- Risk & Accuracy Analysis
- High-Volume Processing
- Salesforce
Timeline
Processing Supervisor
Simplex Mortgage
01.2024 - Current
Senior Loan Officer • Senior Underwriter • Assistant Operations Manager
First Northern Bank
01.2020 - 01.2024
Senior Processor / Jr. Underwriter
SAFE Credit Union
01.2015 - 01.2020
Home Loan Operations Roles
Bank of America
01.2010 - 01.2015
Customer Relationship Manager – Loan Modification
DISYS
01.2009 - 01.2010
Bachelor of Science - Health Services Administration
California State University Sacramento