Zayn Jafri
Toronto,ON
Summary
I am a student taking a break from school with experience in customer service environments. I am a motivated and enthusiastic person willing to bring my strong work ethic to any setting. In my previous places of employment I have developed the skills required to effectively engage with customers to sell products and ensure they feel welcomed into the establishment.
Overview
2
2
years of professional experience
Work History
Bar Back
Ground Control
Toronto , ON
2023.10 - 2024.01
- Sliced fruit used to garnish drinks.
- Assisted with customer requests and answered questions to improve satisfaction.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked service stations with ice, napkins and straws.
Store Associate
Claires Eaton Centre
Toronto , ON
2021.12 - 2022.06
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Stocked shelves with merchandise and maintained inventory levels.
- Operated POS systems while cashing customers out.
- Answered store and merchandise questions and led customers to wanted items.
Education
Some College (No Degree) - Architectural Technology
Sheridan College
Mississauga, ONHigh School Diploma
Western Technical-Commercial School
Toronto, ONSkills
- Stock Rotation
- Customer Service
- Product Display
- POS System Operation
- Store Organization
- Computer Skills
- Decision-Making
- Strong Communication and Interpersonal Skills
References
References available upon request.
Software Proficiency
- Currently learning AutoCAD and Sketchup
- Proficient in MS and Google suite
Timeline
Bar Back
Ground Control
2023.10 - 2024.01
Store Associate
Claires Eaton Centre
2021.12 - 2022.06
Some College (No Degree) - Architectural Technology
Sheridan College
High School Diploma
Western Technical-Commercial School
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