Zayed Samin Ahmed
Burnaby,BC
Summary
Hardworking employee enthusiastic about learning the Sales and Marketing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Intern
Entrust Fashions
07.2022 - 09.2022
- Developed social media strategy templates for Twitter, Instagram and Facebook.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Inside Sales Executive
Grameen Shakti
02.2021 - 03.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceeding sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Set and achieved company-defined sales goals.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long-term business growth.
Teacher Helper
Nurul Fattah( High- School Teacher)
05.2020 - 07.2020
- Prepared teaching materials and set up audio-visual equipment for lead teacher.
- Completed daily reports, and attendance logs.
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
Sales Representative
Grameen Phone Customer Care
01.2020 - 03.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Organized sales paperwork, presented proposals and finalized contracts.
- Implemented brand marketing and sales campaigns.
- Developed and delivered engaging sales presentations to convey product benefits
Salesman
Agora
05.2019 - 11.2019
- Upheld high standards of customer service by promoting and upselling new products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted and up-sold products and services to meet the needs of customers.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Intern
G3 Ltd
05.2018 - 12.2018
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in person to provide information.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Answered incoming telephone calls, took down messages and provided information.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support the department.
- Contributed to content creation for the company website.
- Restocked office supplies and retrieved files for staff.
Volunteer
ACORD
01.2018 - 04.2018
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
BBA - Business Administration
Simon Fraser University
Burnaby, BC09.2026
High School Diploma -
Aga Khan School,
Dhaka, Bangladesh08.2022
Skills
- Client Presentations
- Operational Efficiency
- Critical Thinking
- Providing Feedback
- Telephone Support
- Time management
- Digital Presentation
- Adaptability
- Teamwork/ Cooperation
- Leadership
- Hard Working
- Public Speaking
- Computer Skills
- Client Relationships
- Creative and Resourceful
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issues through consumer testing.
- The employee of the month in Grameen Shakti two times in a row
- Daily Star Award for achieving excellent results in A Levels
- Outstanding and Best delegate in MUN
- Best Listed Firm in Business Week (Aga Khan School)
- Most Popular Firm in Business Week (Aga Khan School)
- Most Popular Firm in Business Week (Aga Khan School)
- Best leader in Business Week (Aga Khan School, Dhaka)
- Completion of Silver level in The Duke of Edinburgh's International Award (Aga Khan School, Dhaka)
Additional Information
- Training on Business Management in “International business camp at UCSI University in Malaysia”
- Training on Presentation and Communication in “Model United Nations (MUN)”
- Online course on “10 Minute school” on Sales and Marketing
- Training on marketing in “ Aga Khan, School, Dhaka”
- The Duke of Edinburgh's International Award: Gold Program
Extracurricular activities and sports
- Participated in Model United Nations sessions (2016,17,18,19)
- Member of the Handball Championship team (Aga Khan School, Dhaka)
- Achieved 3rd position in Chess (Aga Khan School, Dhaka)
- Awarded ‘White Belt' in U.S. Eastern Wado
- Participated in Inter-school Football and Cricket competitions (2016-2022)
References
- Sohel Ahmed: Managing Director of Grameen Shakti | +8801713048962
- Aeemil Ijaz: Sales Associate | +1(672)8333922
- Nurul Fattah: Teacher at Aga Khan School, Dhaka | +8801798674766
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Intern
Entrust Fashions
07.2022 - 09.2022
Inside Sales Executive
Grameen Shakti
02.2021 - 03.2022
Teacher Helper
Nurul Fattah( High- School Teacher)
05.2020 - 07.2020
Sales Representative
Grameen Phone Customer Care
01.2020 - 03.2020
Salesman
Agora
05.2019 - 11.2019
Intern
G3 Ltd
05.2018 - 12.2018
Volunteer
ACORD
01.2018 - 04.2018
BBA - Business Administration
Simon Fraser University
High School Diploma -
Aga Khan School,
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