Zayd Mohamed

To leverage my customer service experience, bilingual proficiency, and ongoing education in computer programming and analysis to excel as a Trainer, offering expertise in delivering sales-driven training, particularly in Google product offerings, while contributing to the growth and success of Teleperformance

• Provided childcare support and maintained a safe environment.
• Managed facility cleanliness and donation handling.
• Contributed to after-school activities and student engagement initiatives.

• Dispatcher, city cab , 03/01/20, 06/01/22, Managed schedules and routes for drivers, displaying strong organizational and coordination skills., Provided exceptional customer service, resolving inquiries promptly., Maintained meticulous records, showcasing attention to detail., Collaborated effectively with teams to ensure operational efficiency.
• Cashier, Dollarama, 01/01/20, 01/01/21, Delivered accurate and efficient customer service at a busy retail setting., Assisted customers and promoted products effectively.
• Front Desk Associate, Nova Hotel, 01/01/21, 11/01/22, Welcomed guests, handled inquiries, and resolved issues professionally., Managed reservations and collaborated with the team to ensure a pleasant guest experience.
• Dietary Aide, Stanton Hospital Dexterra, 06/01/22, 05/01/23, Prepared and served meals according to specific dietary needs., Collaborated with healthcare professionals to ensure patient satisfaction.