Zaya Aljelu
Windsor,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier / Customer Service /Store Management
Charon's Quality Market
Windosr , ON
06.2022 - 09.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Cashier
F7ais Days Store
Fuhies, Jordan
04.2017 - 08.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Built positive relationships with customers to increase repeat business.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Customer Service Representative
Aqua Naya Water
Fuhies, Jordan
05.2016 - 06.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
St. Michael's Catholic High School- Adult
Windsor.ON07.2022
High School Diploma -
Al Fuhais Secondary Comprehensive School For Boys
Fuhais. Jordan08.2016
Skills
- Customer Transactions
- Product Location
- Cash Register Operation
- Price Identification
- Cooperative Attitude
- Inventory Stocking
- Customer Relations
- Bagging and Packaging
- Answering Customer Questions
- Customer Assistance
- Cash Drawer Management
- Cashier Abilities
Certification
2022 Service Excellence Certificate, Ontario Tourism Education Corporation Windsor, ON
2022 Health and Safety Certificate, Ministry of Labor Windsor, ON
2022 WHMIS 2015 Certificate, Safety On Site Windsor, ON
2022 SHIFT Certificate, Ontario Restaurants, Hotels and Motels Association Windsor, ON
2022 Workplace Essential Certificate- Pending, Canada Tourism Human Resource Council Windsor, ON
2022 Smart Service Certificate , Smart Serve Ontario Windsor, ON
2022 Managing Food Safety Certificate- Pending, Food Safety Market Windsor, ON
Timeline
Cashier / Customer Service /Store Management
Charon's Quality Market
06.2022 - 09.2022
Cashier
F7ais Days Store
04.2017 - 08.2021
Customer Service Representative
Aqua Naya Water
05.2016 - 06.2017
High School Diploma -
St. Michael's Catholic High School- Adult
High School Diploma -
Al Fuhais Secondary Comprehensive School For Boys
Similar Profiles
Kylie GardnerKylie Gardner
Grocery Store Worker at Quality MarketGrocery Store Worker at Quality Market
Hailey BonnellHailey Bonnell
Liquor Store Associate/ Store Floater at L’OCA Quality MarketLiquor Store Associate/ Store Floater at L’OCA Quality Market
Shubham DahiyaShubham Dahiya
Store Team Member at Quality Super MarketStore Team Member at Quality Super Market