Zay Bryant
Lompoc
Summary
Dynamic Utility Clerk at Ralphs Grocery Company, recognized for enhancing customer satisfaction through effective problem-solving and superior service. Leveraged organizational proficiency and teamwork to streamline operations, contributing to a significant boost in team efficiency. Committed to excellence with a strong work ethic and adaptability in fast-paced environments.
Developed strong organizational and multitasking skills in fast-paced retail environment, seeking to transition into new field. Demonstrated ability to manage inventory and deliver exceptional customer service. Focused on leveraging these transferrable skills to make meaningful impact in new and challenging role.
Overview
3
3
years of professional experience
Work History
Utility Clerk
RALPHS GROCERY COMPANY
07.2022 - Current
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Increased customer satisfaction through prompt resolution of utility service inquiries.
- Boosted team efficiency through targeted communication techniques.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
Education
Associate Of Applied Business - Business Management
Allan Hancock College
Santa Maria, CASkills
- Organizational proficiency
- Cash handling expertise
- Stocking and replenishment
- Merchandising strategies
- Report writing
- Incident reporting
- Superior customer service
- Physical fitness
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Threat assessment
- Teamwork and cooperation
- Time management
- Strong work ethic
- Self-discipline
- Mental toughness
- Adaptable
- Strategic thinking
- Focus and concentration
- Leadership development
- Physical strength
- Personable and friendly
- Adaptability and resilience
- Flexibility and mobility
- Speed and agility
- Hand-eye coordination
- Sport-specific techniques
- Emotional control
Additional Information
- Played Varsity Basketball all 4 years in Highschool
- Played Varsity Football 2 years in Highschool
- Ran Track and Cross Country all 4 years in Highschool
- NJCAA BASKETBALL ATHLETE
Timeline
Utility Clerk
RALPHS GROCERY COMPANY
07.2022 - Current
Associate Of Applied Business - Business Management
Allan Hancock College
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