Zaxen Vidal
Bellflower
Summary
Facilitated enhanced customer satisfaction through effective problem-solving and strengthened collaboration among multiple departments.
Overview
9
9
years of professional experience
Work History
Substitute Custodian
ABC Unified School District
16700 Norwalk Blvd
11.2024 - Current
- Maintained cleanliness and sanitation standards in classrooms, restrooms, and common areas.
- Operated cleaning equipment including floor scrubbers and vacuums efficiently.
- Conducted regular inspections to ensure facilities met safety regulations and cleanliness requirements.
- Assisted with setup and breakdown of school events, ensuring readiness of facilities.
City Carrier Assistant
USPS
1920 Pacific Ave
08.2023 - 10.2024
- Delivered mail accurately and efficiently to designated routes, ensuring timely service.
- Managed parcel distribution, verifying correct addresses and handling customer inquiries effectively.
- Assisted in maintaining delivery equipment, performing routine checks to ensure operational readiness.
- Collaborated with team members to optimize route planning for improved delivery efficiency.
Delivery Driver
Pizza Hut
Long Beach, CA
10.2021 - 05.2023
- Responsibilities loading, transporting, and delivering food to customers or business in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the changes are correct, and the customer is satisfied.
- Help answering phones and perform other in-store tasks, such as maintaining cleanliness, preparing carry out orders, and stock whenever there were no deliveries.
Cap II/Day Stocker
Walmart
Waterloo, IA
02.2019 - 09.2021
- Detailed-oriented
- Loading and unloading shipments, organizing backroom spaces, Level-headed constructing displays, and stocking shelves. Being courteous to customers and assisting them in finding products. Excellent Communication
Team Member
Jack in the Box
Paramount, CA
10.2016 - 12.2018
- Served and prepared food for customers. Answering questions about menu items, policies, and services. Maintained sanitation, health, and English safety standards in work areas. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Education
Diploma - undefined
Richard Gahr High School
Cerritos, CA06.2016
Skills
- Managed logistics operations and inventory oversight to enhance warehouse efficiency
- Executed cleaning protocols focused on safety to maintain health standards
- Applied fundamental mathematical techniques to facilitate comprehensive data analysis
- Facilitated user engagement with Microsoft Word functionalities to enhance productivity Oversaw document formatting and editing processes to ensure quality Guided teams in effective collaboration on shared documents to improve workflow
- Conducted English language lessons aimed at enhancing verbal and written communication skills
- Oversaw food preparation and presentation processes to ensure adherence to high culinary standards
- Oversaw cash transaction processing to maintain accuracy Collaborated with team to enhance cash register operations Led efforts to reconcile cash drawers at conclusion of shifts
- Led initiatives to enhance customer satisfaction by addressing inquiries and resolving issues Coordinated efforts between customers and service teams to streamline support processes
- Implemented food preparation protocols to guarantee timely service delivery
- Oversaw packaging operations to facilitate timely distribution Guided quality control initiatives to uphold product integrity Coordinated with team members to ensure adherence to packaging schedules
- Oversaw loading and unloading operations to optimize material handling efficiency Coordinated with team members to achieve timely task execution Maintained systematic organization of inventory throughout loading and unloading processes
- Oversaw cleanliness and organization of food preparation areas to promote operational efficiency Championed safe food handling practices among team members to mitigate contamination risks Guided adherence to health and safety regulations to ensure a safe working environment
Timeline
Substitute Custodian
ABC Unified School District
11.2024 - Current
City Carrier Assistant
USPS
08.2023 - 10.2024
Delivery Driver
Pizza Hut
10.2021 - 05.2023
Cap II/Day Stocker
Walmart
02.2019 - 09.2021
Team Member
Jack in the Box
10.2016 - 12.2018
Diploma - undefined
Richard Gahr High School