ZAWWAR KHOKHAR
Woodstock,ON
Summary
Proven leader in sales, adept at relationship building and sales coaching, Significantly increased market share for Provincial Smart Home Services by developing strategic sales plans. Leveraging technical understanding and exceptional customer service skills, excelled in expanding territories and exceeding sales targets. Approach focuses on impactful client relationships and strategic market penetration.
Overview
8
8
years of professional experience
Work History
Regional Sales Executive
Provincial Smart Home Services
02.2024 - Current
- Increased regional sales by developing and implementing strategic sales plans.
- Collaborated with marketing team to create targeted campaigns for various industries within the region.
- Expanded market share within the region by successfully penetrating new accounts.
- Assessed competitors'' strengths and weaknesses in order to develop effective counter-strategies that led to increased sales conversions rates.
- Established strong relationships with key clients, resulting in business expansion and revenue growth.
- Developed and maintained positive relationships with clients in assigned sales territories.
Sales Manager
The Mobile Shop
03.2022 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue 25% YOY by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Sales Executive
The Mobile Shop
08.2019 - 03.2022
- Achieved sales goals 120% and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Sales Manager
OSL Retail Services
07.2018 - 07.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Associate
OSL Retail Services
12.2017 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
The Home Depot Store
10.2016 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Scarborough Centre For Alternative Studies
Toronto, ON12.2017
Skills
- Pipeline Management
- Sales Coaching
- Deal Closing
- Sales initiatives and techniques
- Training and mentoring
- Goals and performance
- Product Knowledge
- Managing quotas
- Product and service knowledge
- Sales Leadership
- Staff Training
- Project Management
- Customer Needs Assessment
- Profit and loss understanding
- Sales expertise
- Upselling and Cross Selling
- Time Management
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
Languages
English
Full Professional
Urdu
Full Professional
Punjabi
Professional Working
Hindi
Professional Working
Arabic
Elementary
Timeline
Regional Sales Executive
Provincial Smart Home Services
02.2024 - Current
Sales Manager
The Mobile Shop
03.2022 - 09.2022
Sales Executive
The Mobile Shop
08.2019 - 03.2022
Sales Manager
OSL Retail Services
07.2018 - 07.2019
Sales Associate
OSL Retail Services
12.2017 - 07.2019
Sales Associate
The Home Depot Store
10.2016 - 05.2018
High School Diploma -
Scarborough Centre For Alternative Studies
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