Zarria Shana-Rae Peck
Brampton,ON
Summary
Motivated and people oriented professional seeking to leverage strong interpersonal skills to contribute meaningfully to a company that values customer satisfaction and exceptional customer experience. Adept at building rapport, resolving issues with empathy and efficiency, and creating positive, lasting impressions. Committed to supporting team goals, enhancing service quality, and continuously learning to exceed expectations in fast paced, customer focused environments.
Overview
6
6
years of professional experience
Work History
Delivery Assistant
Ernetteha Herah Chung
Oshawa, Ontario
08.2024 - 09.2024
Chef
Food Court
Clarendon
02.2020 - 09.2020
Customer Service Agent
Sutherland Global Services
Mandeville
10.2019 - 02.2020
- Inbound/ outbound calls
- Send emails
Cook/ Server
Kenny’s Total Services
May Pen, Clarendon
08.2018 - 12.2018
Education
Successfully Completed Course - Cake Baking and Decorating Level 2
Ebony Park HEART Academy
May Pen, Clarendon01.2019
Qualification - English (CXC), Information Technology (CXC)
Hastings Academy
May Pen, Clarendon01.2016
Qualification - Home Management (CXC), Clothing & Textile (CXC), Human & Social Biology (CXC), Mathematics (City & Guilds)
Foga Road High School
May Pen, ClarendonSkills
- Communication Skills
- Writing Skills
- Team Player
- Organisational Skills
- Baking
- Sewing
- Cooking
- Microsoft Word
- Microsoft Excel
- Publisher
- Microsoft PowerPoint
References
- Ava Petgrave, Brampton ON, (647) 657-7493
- Ernetteha Herah Chung, Oshawa ON, (437) 245-5132
Special Attributes
Communication Skills, Writing Skills, Team Player, Organisational Skills, Baking, Sewing, Cooking, Microsoft Word, Microsoft Excel, Publisher, Microsoft PowerPoint, Baking, Cooking, Sewing, Drawing, Designing
Seminars Conferences Workshops
- Entrepreneurship Work Shop, 2019, Ebony Park Academy, May Pen, Clarendon
- Cake Show, 2019, 81 Knutsford Blvd, Kingston, Jamaica
Timeline
Delivery Assistant
Ernetteha Herah Chung
08.2024 - 09.2024
Chef
Food Court
02.2020 - 09.2020
Customer Service Agent
Sutherland Global Services
10.2019 - 02.2020
Cook/ Server
Kenny’s Total Services
08.2018 - 12.2018
Successfully Completed Course - Cake Baking and Decorating Level 2
Ebony Park HEART Academy
Qualification - English (CXC), Information Technology (CXC)
Hastings Academy
Qualification - Home Management (CXC), Clothing & Textile (CXC), Human & Social Biology (CXC), Mathematics (City & Guilds)
Foga Road High School