Experienced administrative professional skilled in scheduling, records management, and reporting. Proficient in Microsoft Office and Google Suite with strong communication skills to support daily operations
Overview
5
5
years of professional experience
Work History
Sales Associate
Realtris Inc
07.2025 - Current
Supported sales with lead generation, client meetings, showings, and open houses.
Conducted market research and tracked sales metrics to improve conversion.
Managed CRM, client communication, and post-closing follow-up for referrals.
Prospected and built networks through outreach, calls, social media, and events.
Program Delivery Support Clerk
Canada Border Service Agency
05.2023 - 09.2024
Reviewed B2/EB2 forms (AP, AR, NR) and performed variance analysis for accuracy and compliance.
Verified documents and managed $5K+ adjustments to ensure Customs Act compliance.
Used CCS to streamline adjustments and improve operational accuracy.
Assisted CBSA Officers with reports and compliance materials for risk analysis.
Floor Team Lead
Bath and Body Works
03.2021 - 03.2023
Managed OHS documentation and conducted risk analysis to meet safety standards.
Created sales and operations reports to support management and improve efficiency
Scheduled staff using UKG to optimize workflows and resource allocation.
Processed tax exemption forms via POS to ensure provincial compliance.
Key Holder
Shawarma Queenz
04.2020 - 03.2021
Reconciled 50+ daily cash transactions, improving financial accuracy by 15%.
Analyzed sales data to optimize revenue and streamline service operations.
Reduced waste by 15% through improved inventory tracking and reporting.
Supervised operations and trained staff on safety and compliance standards.