Zareen Asim
Toronto
Summary
Analytical and solutions-focused professional with experience in policy development, regulatory compliance, and stakeholder engagement within public and private sector environments. Skilled in conducting qualitative and quantitative research, drafting briefing notes, and evaluating policy options to inform strategic decision-making. Proven ability to build collaborative relationships with internal teams, external partners, and senior leadership. Adept at navigating complex regulatory frameworks, managing projects in fast-paced settings, and delivering high-impact, evidence-based recommendations. Committed to supporting inclusive, sustainable policies that align with government priorities and public interest.
Overview
6
6
years of professional experience
Work History
Program Delivery Support Clerk
Canada Border Service Agency
05.2023 - 09.2024
- Conducted policy and program analysis by reviewing and processing B2 and EB2 forms, ensuring compliance with the Customs Act and identifying gaps to provide actionable recommendations for process improvements.
- Created detailed reports, briefing notes, and recommendations on financial adjustments and compliance issues, sharing findings with senior management to support strategic decisions.
- Collaborated with stakeholders to resolve tariff, Excise tax, and SIMA duty cases, ensuring transparency in regulatory processes.
- Researched and analyzed complex financial and regulatory data using tools like the Customs Commercial System (CCS) to support policy development and streamline workflows.
- Developed procedures for managing high-value adjustments, ensuring compliance with regulations and improving efficiency.
Floor Team Lead
Bath and Body Works
03.2021 - 03.2023
- Created reports and recommendations on merchandising strategies and financial data to support decision-making and align with organizational goals.
- Analyzed sales data and inventory trends to identify patterns, improve operational performance, and support strategic planning initiatives.
- Engaged with stakeholders to coordinate promotional strategies, align objectives, and ensure compliance with company policies.
- Collaborated with cross-functional teams to address challenges, streamline workflows, and implement solutions to enhance productivity.
- Managed financial transactions, including tax exemptions and customer accounts, ensuring accuracy and compliance.
Key Holder
Shawarma Queenz
04.2020 - 03.2021
- Planned and oversaw staff schedules, ensuring operational efficiency and adherence to company policies.
- Controlled inventory levels, maintaining accurate records and facilitating timely restocking to support daily operations.
- Executed cash transactions and reconciled daily financial records with accuracy, ensuring compliance with organizational standards.
- Resolved customer inquiries and complaints professionally, maintaining high service standards and fostering positive relationships.
- Identified and addressed operational issues promptly, ensuring smooth daily workflows and adherence to established procedures.
Customer Service Representative
Prompt Assembly & Packaging Inc.
01.2019 - 12.2019
- Prepared accurate records of over 500 client orders using SAP, ensuring compliance with company policies and facilitating seamless operations.
- Planned and managed packaging schedules to consistently meet deadlines, optimizing workflows to improve efficiency by 15%.
- Responded to client inquiries and addressed discrepancies in order specifications, ensuring resolutions were achieved promptly.
- Monitored inventory levels in SAP, and ensured timely reordering in adherence to company procedures, reducing stock shortages by 20%.
- Created correspondence about client orders, inventory, and updates, ensuring clear communication with stakeholders.
Education
Bachelor of Commerce - Business Management - Economics And Finance
Toronto Metropolitan University
Toronto, ON10-2024
Skills
Policy Development and Analysis
Stakeholder Engagement and Relationship Building
Regulatory Compliance
Strategic Thinking
Project Management
Communication (Verbal and Written)
Research and Analytical Skills
Problem-Solving
Cross-Governmental Collaboration
Decision-Making and Judgment
Timeline
Program Delivery Support Clerk
Canada Border Service Agency
05.2023 - 09.2024
Floor Team Lead
Bath and Body Works
03.2021 - 03.2023
Key Holder
Shawarma Queenz
04.2020 - 03.2021
Customer Service Representative
Prompt Assembly & Packaging Inc.
01.2019 - 12.2019
Bachelor of Commerce - Business Management - Economics And Finance
Toronto Metropolitan University
Similar Profiles
Marina NgadeuMarina Ngadeu
Policy Analyst at International Affairs - Canada Border Service AgencyPolicy Analyst at International Affairs - Canada Border Service Agency
CHRISTIAN A. MAC INTOSHCHRISTIAN A. MAC INTOSH
Enforcement Supervisor at Canada Border Service AgencyEnforcement Supervisor at Canada Border Service Agency
William HinchWilliam Hinch
Border Service Officer at Canada Border Service AgencyBorder Service Officer at Canada Border Service Agency