Zarbia Ahmed
Toronto,Canada
Summary
Driven and adaptable individual eager to embark on a career as a flight attendant, bringing a passion for exceptional customer service and a commitment to passenger safety. A quick learner with strong communication skills and a dedication to delivering a warm, welcoming, and safe travel experience.
Overview
2
2
years of professional experience
Work History
Hostess
JOEY Restaurant Group
05.2022 - 08.2023
- Demonstrated exceptional customer service by warmly greeting guests, managing their needs, and ensuring positive dining experience from arrival to departure.
- Developed strong communication skills by handling reservations, conveying wait times to guests, and coordinating with serving staff for smooth operations.
- Managed busy seating area, maintaining well-organized system for seating guests promptly during peak hours.
- Thrived in a dynamic, fast-paced environment, managing multiple tasks simultaneously while remaining composed and focused on delivering quality service.
Cosmetic Beauty Advisor
Shoppers Drug Mart
03.2021 - 09.2022
- Cultivated strong relationships with clients by providing exceptional service, addressing inquiries, and offering ongoing support, leading to a loyal customer base and repeat business.
- Offered personalized consultations to customers tailored to individual needs, resulting in increased sales and customer satisfaction.
- Consistently exceeded sales targets by employing persuasive selling techniques, actively engaging with customers, and promoting specific products, contributing positively to the store's revenue.
Client Care Representative
Milliken Bridlewood Animal Clinic
11.2021 - 05.2022
- Handled high call and email volume, aiding with emergencies, orders, and appointments,
- Fostered effective team communication, prioritizing top-notch patient care.
- Provided empathetic assistance and guidance to pet owners, offering reassurance, answering inquiries regarding pet health, treatments, and procedures.
Education
Real Estate License - Real Estate Salesperson Program
Humber College
Toronto, ONSkills
- Customer Service
- Multitasking and Time Management
- Conflict resolution
- Excellent written and oral communication skills
- Smart Serve Certified
Hobbies
Professional horseback riding, painting, aircraft operations, dancing.
Timeline
Hostess
JOEY Restaurant Group
05.2022 - 08.2023
Client Care Representative
Milliken Bridlewood Animal Clinic
11.2021 - 05.2022
Cosmetic Beauty Advisor
Shoppers Drug Mart
03.2021 - 09.2022
Real Estate License - Real Estate Salesperson Program
Humber College
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