Zarah Khera
Surrey,BC
Overview
24
24
years of professional experience
Work History
Retail Sales Representative
General Mills
01.2024 - Current
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Generated brand awareness and positive product impressions to increase sales.
- Supported successful marketing campaigns by executing in-store promotional activities that attracted customer attention.
- Streamlined merchandise restocking processes to ensure consistent availability of popular items on the sales floor.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
- Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes.
- Visited key customers repeatedly to promote retention and relationships.
- Represented company brand during customer and prospect interactions.
Breathe Salt Wellness
Tara Martinez
Surrey, BC
09.2019 - Current
- Provided individual health coaching to help clients optimize personal choices.
- Built strong relationships with members to promote health, wellness and available services.
- Monitored, tracked and reported on individual progress with wellness plans.
- Helped clients set and achieve health and wellness goals.
Manager
Danier Leather
Surrey, BC
09.2001 - 06.2004
- Cross-trained existing employees to maximize team agility and performance.
- Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Maximized performance by monitoring daily activities and mentoring team of [Number] associates.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Conducted scheduled and impromptu evaluations to assess work performance.
- Trained new employees in specific job requirements.
- Evaluated report data to proactively adjust and enhance [Type] operations.
Education
High School Diploma -
Walnutgrove Secondary
Langley, BCSkills
- Scheduling
- Staff Management
- Troubleshooting Technical Issues
- Cash Handling
- Employee Evaluation
- Operations monitoring
- Bookkeeping
- Sales
- Customer Complaint Resolution
- Product Knowledge
- Account management
- Staff education and training
- Office administration
- Database administration
Languages
English
Elementary
Timeline
Retail Sales Representative
General Mills
01.2024 - Current
Breathe Salt Wellness
Tara Martinez
09.2019 - Current
Manager
Danier Leather
09.2001 - 06.2004
High School Diploma -
Walnutgrove Secondary