Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Zara Shahzeb

Surrey

Summary

Professional coffee specialist with strong background in barista training and development. Adept at cultivating collaborative team environment and adapting to changing needs. Skilled in espresso techniques, customer service, and workflow optimization. Reliable and results-driven, ensuring high standards in every aspect of coffee preparation and team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
02.2022 - Current
  • Maintained a clean and organized workspace to ensure food safety and customer satisfaction
  • Provided fast and friendly service during peak hours in a high-pressure environment in a drive-through store
  • Ensured proper storage, labelling, and rotation of food supplies
  • Trained and mentored 3 new personnel hired to fulfill various roles.

Volunteer

Fraser Health at Care Life
08.2022 - 08.2023
  • Assisted in maintaining clean and safe recreational and lounge areas for 50+ elderly residents
  • Supported the hygiene and organization of shared spaces such as washrooms and kitchens
  • Collaborated with staff to provide a respectful and welcoming environment for seniors

Supervisor/ Barista

Bella Gelateria
09.2021 - 03.2022
  • Managed end-of-day cleaning duties, including sanitizing food preparation and service areas
  • Made various types of coffee drinks such as latte, cappuccino, etc.
  • Operated cash register and handled food orders with attention to accuracy and cleanliness
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.

Prep Cook/Line Cook/Dishwasher

Noodlebox
03.2021 - 12.2021
  • Performed dishwashing, kitchen cleaning, and surface sanitization in a busy restaurant kitchen
  • Assisted with basic food prep and portioning under kitchen supervision
  • Maintained cleanliness of kitchen tools, workstations, and storage areas

Cashier and Kitchen Operations

A&W Restaurants
05.2020 - 10.2020
  • Received deliveries and stocked inventory in compliance with food safety regulations
  • Cooked and packaged over 50 items in 30 minutes
  • Delivered friendly, bilingual customer service at front counter and drive-thru
  • Worked efficiently during peak meal times with minimal supervision

Education

High school diploma or GED - French

École Secondaire Saint Luc
Montréal, QC

Associate's degree - Biology

Douglas College
New Westminster, BC

Skills

  • Food Preparation
  • Fast-paced physical work
  • Customer support
  • Informatics: Word, PowerPoint, Photoshop
  • Leadership experience
  • Clear communication
  • Attention to detail
  • Health and safety compliance
  • Cleanliness standards
  • POS system operation

Additional Information

Languages: English, French, Urdu

Certification

  • WHMIS Certification
  • Emergency Medical Responder Certificate JIBC
  • Food Safe Level 1
  • Basic Security training Certification JIBC

Timeline

Volunteer

Fraser Health at Care Life
08.2022 - 08.2023

Barista Trainer

Starbucks
02.2022 - Current

Supervisor/ Barista

Bella Gelateria
09.2021 - 03.2022

Prep Cook/Line Cook/Dishwasher

Noodlebox
03.2021 - 12.2021

Cashier and Kitchen Operations

A&W Restaurants
05.2020 - 10.2020

High school diploma or GED - French

École Secondaire Saint Luc

Associate's degree - Biology

Douglas College

Similar Profiles

CREATE PROFILE
Zara Shahzeb