Zara Barzideh
Thornhill,ON
Summary
Detail-oriented and organized Coordinated Medical Office Administrator with expertise in appointment scheduling, office operations, and records maintenance. Demonstrates outstanding communication and time management abilities. Proven track record of warmly welcoming patients and supporting their needs. Quick learner proficient in healthcare office equipment operations and job-related software.
Overview
8
8
years of professional experience
Work History
Office Administrator
"Filmnet" Compay
Tehran, Iran, Tehran
05.2021 - 06.2022
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
Medical Office Administrator
Fereshteh Asl-e-Bahar
Tehran, Iran, Tehran
01.2020 - 06.2022
- Greeted patients, answered phones and scheduled appointments.
- Verified patient insurance coverage, eligibility and benefits.
- Conducted administrative duties such as typing correspondence and filing documents.
- Provided support to clinical staff when needed.
- Maintained confidentiality of patient information at all times.
- Scheduled follow up appointments for patients after their visit.
- Assisted with referrals and prepared medical records for patients.
- Provided exceptional patient experience through friendly and compassionate communications.
Front Desk Administrator
Saeed Gold Gallery
Tehran, Iran, Tehran
08.2018 - 01.2020
- Greeted customers and answered inquiries in a friendly manner.
- Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
- Scheduled appointments for clients based on availability of staff.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Maintained updated records of customer interactions and transactions.
- Resolved customer complaints in a professional manner while adhering to company policies.
Administrative Coordinator
Fajr International Film Festival
Tehran, Iran, Tehran
01.2016 - 06.2019
- Organized, scheduled, and coordinated workshops, masterclasses, film screenings, and other events.
- Addressed inquiries from international guests through letters, emails, phone calls, and face-to-face interactions
- Entered data, generated reports, and produced tracking documents.
- Oversaw technical, operational, and customer service support activities.
- Resolved employment-related disputes through proactive communication.
- Coordinated office activities ensuring seamless communication between festival departments
- Directed all tasks performed by volunteer translators
Administrative Assistant
Art Center Of Iran (Khaneh Cinema)
Tehran, Iran , Tehran
07.2016 - 08.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Office Administrator
NGO Khoozestanihaye Tehran
Tehran, Iran, Tehran
06.2016 - 07.2018
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Organized team events to promote a positive work environment.
- Maintained calendars of upcoming events, meetings and deadlines.
- Resolved customer complaints in a timely manner while upholding company standards.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
English as a Second Language (ESL) Teacher
Safir Language Academy
Tehran, Iran , Tehran
06.2014 - 07.2016
- Built relationships with students of diverse cultural, social and economic backgrounds.
- Organized and executed language workshops and educational field trips to enhance learning experiences.
- Developed lesson plans for ESL students to help them improve their English language skills.
Office Administrator
Municipality Of Tehran ( Region 1, Mountain Area)
Tehran, Iran, Tehran
09.2014 - 06.2016
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained customer confidence and protected operations by keeping information confidential.
- Provided assistance with the planning of events.
Education
Bachelor of Science -
Islamic Azad University of Iran
07.2013
Certificate - Teacher Training Course (TTC) in ESL
Safir Language Academy
Tehran, Iran09.2016
Skills
- Fluent in English and Farsi
- Excellent communication and organizational skills
- Clinical Administration Experience
- Certified Disaster Responder with Red Cross (First Aid, CPR, Rescue Operations)
- Computer Skills
- Proficient in Microsoft Office
- Experienced with EMR Software
- Quick learner
- Detail-Oriented Approach
- Efficient Multitasker
- Phone and Email Etiquette
- Medical records confidentiality
- Experienced with Medical Terminology
- Enthusiasm for Lifelong Learning
References
References available upon request.
Timeline
Office Administrator
"Filmnet" Compay
05.2021 - 06.2022
Medical Office Administrator
Fereshteh Asl-e-Bahar
01.2020 - 06.2022
Front Desk Administrator
Saeed Gold Gallery
08.2018 - 01.2020
Administrative Assistant
Art Center Of Iran (Khaneh Cinema)
07.2016 - 08.2018
Office Administrator
NGO Khoozestanihaye Tehran
06.2016 - 07.2018
Administrative Coordinator
Fajr International Film Festival
01.2016 - 06.2019
Office Administrator
Municipality Of Tehran ( Region 1, Mountain Area)
09.2014 - 06.2016
English as a Second Language (ESL) Teacher
Safir Language Academy
06.2014 - 07.2016
Bachelor of Science -
Islamic Azad University of Iran
Certificate - Teacher Training Course (TTC) in ESL
Safir Language Academy
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