Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zane Jahnsen

Moreno Valley

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Skilled Production professional adept at setting up, maintaining and operating machining equipment. Excellent knowledge of CNC products, with expertise in machine troubleshooting and product inspection. Well-organized and highly productive with superior teamwork and communication skills. Versed in reading and interpreting blueprints and schematics.

Overview

5
5
years of professional experience

Work History

Etsy Shop Owner

Maker Zane
02.2022 - 04.2024
  • Company Overview: Design and manufacture functional replica props for cosplayers and pop culture fans
  • Manage product inventory
  • Manage local and international supply chain
  • Oversee a small 3D printer factory
  • Responsible for shipping worldwide
  • Maintain financial records
  • Design and manufacture functional replica props for cosplayers and pop culture fans

CNC Laser Technician

Capital Sheet Metal
06.2019 - 09.2023
  • Company Overview: Small business team member for a long time union shop
  • Safely operate industrial grade laser
  • Laser cut parts shipped throughout the U.S.
  • Extensive training and knowledge of industrial machine usage and repair
  • Overall skills with power tools and computer G Code programming
  • Experience with sheet metal press machines
  • Basic forklift operation
  • Management of high pressure gasses
  • Troubleshoot job discrepancies
  • Customer service delivery of items
  • Small business team member for a long time union shop

Education

High School Diploma -

West Campus
5022 58th St, Sacramento, CA 95820
06-2021

Skills

  • Conflict resolution techniques
  • Customer service/Support
  • Order Fulfillment
  • Computer Repair/Maintenance/ Upkeep
  • Technology Proficientcy

Languages

English
Full Professional

Timeline

Etsy Shop Owner

Maker Zane
02.2022 - 04.2024

CNC Laser Technician

Capital Sheet Metal
06.2019 - 09.2023

High School Diploma -

West Campus
Zane Jahnsen