Zane Goldberg
Toronto,ON
Summary
Motivated Business Management and Organizational Studies student at Western University, specializing in Management and Legal Studies. Skilled in team management, problem-solving, and customer service, with hands-on experience in bicycle repair. Currently advancing technical expertise in plumbing at STC to achieve the goal of owning a plumbing business.
Overview
7
7
years of professional experience
Work History
Sales Manager
The Commencement Group
05.2022 - 06.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Sales Associate
Sporting Life Bikes & Boards
09.2017 - 06.2021
- Inspected, diagnosed, and repaired bicycles to ensure optimal performance and safety.
- Performed routine maintenance, including brake adjustments, gear tuning, and tire replacements.
- Provided exceptional customer service by explaining repair needs and offering maintenance advice.
- Managed inventory of spare parts and tools to maintain an efficient workflow.
- Collaborated with team members to meet daily repair targets and deliver timely service.
Education
Certificate of Plumbing - Plumbing
Skilled Trades College of Canada
Vaughn ON09-2025
Bachelor of Arts - Business Management
Western University
London, ON04-2025
High School Diploma -
Forest Hill Collegiate Institute
Toronto, ON06-2021
Skills
- Basic mechanical troubleshooting and problem-solving
- Team management (efficient and effective leadership, inspired by your studies at Western)
- Strategic planning and organizational skills
- Customer service and client communication
- Entrepreneurship (goal-oriented toward running your own business)
- Excellent communication and interpersonal skills
Languages
English
Native or Bilingual
Timeline
Sales Manager
The Commencement Group
05.2022 - 06.2024
Sales Associate
Sporting Life Bikes & Boards
09.2017 - 06.2021
Certificate of Plumbing - Plumbing
Skilled Trades College of Canada
Bachelor of Arts - Business Management
Western University
High School Diploma -
Forest Hill Collegiate Institute
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