ZALAK PATEL
Peterborough,ON
Summary
Proactive Resident Support Worker with extensive experience in creating safe living environments and providing emotional support. Skilled in coordinating healthcare interventions, conducting safety checks, and organizing engaging social activities. Knowledgeable in crisis intervention techniques and committed to promoting mental health wellness and community integration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Support Worker
Adair Place
05.2023 - 09.2024
- Promoted a safe and comfortable living environment by conducting regular safety checks and promptly addressing any hazards or concerns.
- Collaborated with healthcare professionals in coordinating appropriate interventions for residents experiencing physical or behavioral health issues.
- Provided emotional support to residents during challenging times, fostering resilience and promoting mental health wellness.
- Encouraged social interaction among residents by organizing group activities, outings, and special events tailored to their interests.
Crisis Intervention Worker
Crisis Line Telecare Peterborough
08.2022 - 09.2023
- Handled high call volumes calmly and efficiently, balancing empathy with time management skills.
- Established trust with diverse caller populations by demonstrating cultural sensitivity and inclusivity during all interactions.
- Maintained up-to-date knowledge of crisis intervention techniques through ongoing professional development.
- Provided appropriate referrals to community-based resources for callers seeking additional support or services.
Education
Diploma - Mental Health And Addiction Worker
Fleming College
Peterborough, ON07-2023
Skills
- Community Integration
- Behavioral support
- Professional boundaries
- Personal care assistance
- Compassionate support
- Mental health awareness
- Active Learning
- Empathy Display
Languages
English
Full Professional
Certification
- Dialectical Behavior Therapy Certification – DBT-Linehan Board of Certification.
- Applied Suicide Intervention Skills Training Certificate (ASIST) – LivingWorks Education.
Timeline
Resident Support Worker
Adair Place
05.2023 - 09.2024
Crisis Intervention Worker
Crisis Line Telecare Peterborough
08.2022 - 09.2023
Diploma - Mental Health And Addiction Worker
Fleming College
Similar Profiles
Brittney ShillingfordBrittney Shillingford
Assistant Controller at Adair Electric CoAssistant Controller at Adair Electric Co
Danielle WilsonDanielle Wilson
Charge Nurse at Adair VillageCharge Nurse at Adair Village
Ian RoosemalenIan Roosemalen
Pet Sitter at Mary Ellen Adair, Lindsay Roosemalen,Pet Sitter at Mary Ellen Adair, Lindsay Roosemalen,