Zala Helali
Scarborough,Ontario
Summary
Enthusiastic and reliable student with hands-on experience creating a positive and organized environment at BGC East Scarborough. Skilled in providing excellent customer service through clear communication, teamwork, and problem-solving. Committed to maintaining a welcoming atmosphere and ensuring smooth, efficient interactions with customers.
Overview
1
1
year of professional experience
Work History
After-School Care Provider
BGC East Scarborough
01.2024 - 03.2024
- Supervised and engaged a group of 15 children aged 6-12, organizing interactive activities to keep them engaged.
- Collaborated with other staff members to plan and implement age-appropriate group activities, including crafts, sports, and educational games, to create an enjoyable environment.
- Maintained a clean and organized activity space, to ensure safety and create a welcoming environment for children and parents.
- Managed group behavior by encouraging cooperation and resolving minor conflicts.
Prefect
West Hill Collegiate Institute
03.2023 - 05.2024
- Assisted in organizing and facilitating school events, helping students and parents navigate the school.
- Provided guidance and support during events, demonstrating strong interpersonal and communication skills.
- Worked collaboratively with fellow prefects to maintain a welcoming and organized environment.
Education
High School Diploma -
West Hill Collegiate Institute
Scarborough, ON06-2024
Bachelor of Science - Human Biology
University of Toronto Scarborough
Scarborough, ON04-2028
Skills
- Positive attitude
- Customer Service
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Adaptability
Languages
English
Persian
Timeline
After-School Care Provider
BGC East Scarborough
01.2024 - 03.2024
Prefect
West Hill Collegiate Institute
03.2023 - 05.2024
High School Diploma -
West Hill Collegiate Institute
Bachelor of Science - Human Biology
University of Toronto Scarborough
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