Zakariya Mohamed
Niagara Falls,Ontario
Summary
A hard-working individual who strives to offer support while motivated to work in a team setting. Organized, dependable, and successful at managing multiple priorities with a positive attitude while also dedicated to the general service.
Overview
2
2
years of professional experience
Work History
Hostess /busser
HOCO LIMITED
06.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Reset and cleaned tables quickly to prepare for new customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Volunteer
Polyglots Immigrant Service
09.2022 - 05.2023
- Actively participated in meetings, contributing ideas for process improvement and developing strategies
- Managed administrative tasks such as scheduling, record-keeping, and also organized files for program success
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited a broader community at large
- Boosted fundraising efforts, securing valuable donations and helped rid language barriers for Somali and Arabic immigrants.
Summer Program Assistant
Summer Heat Program
07.2023 - 08.2023
- Strengthened communication between team members by establishing summer activities and tutoring for various students from different schools
- Managed multiple projects simultaneously, ensuring timely completion of deadlines for the summer plans such as crafting, youth counseling, and teaching
- Effectively communicating expectations to all the teachers involved
- Promoted inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among the students.
Intermediate Grade Representative
Student Council
09.2022 - 06.2023
- Enhanced student participation by organizing and implementing engaging school events and programs
- Collaborated with fellow representatives to address student concerns, resulting in improved campus experiences
- Supported the planning and execution of fundraising events for various school initiatives and charities
- Assisted in promoting a positive school culture by contributing to the development of inclusive policies and guidelines.
Athletic Volunteer
James Morden Public School
01.2022 - 06.2023
- Volunteered in a fast-paced environment by taking on the role of scorekeeper for junior and intermediate volleyball as well as basketball games
- Attained a thorough understanding of regulations and ensured that players upheld them
- Worked effectively in demanding environments.
Education
High School Diploma -
Westlane Secondary School
Niagara Falls, ON06.2027
Elementary School Diploma -
James Mordan Public School
Niagara Falls, ON06.2023
Skills
- Empathy
- Social interaction
- Team Collaboration
- Flexible Schedule
- Self-motivated
- Adaptable
- Good listener
- Effective communication
Languages
English
Timeline
Summer Program Assistant
Summer Heat Program
07.2023 - 08.2023
Hostess /busser
HOCO LIMITED
06.2023 - 01.2024
Volunteer
Polyglots Immigrant Service
09.2022 - 05.2023
Intermediate Grade Representative
Student Council
09.2022 - 06.2023
Athletic Volunteer
James Morden Public School
01.2022 - 06.2023
High School Diploma -
Westlane Secondary School
Elementary School Diploma -
James Mordan Public School
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