Zakaria Saad
London,Canada
Summary
Dynamic Computer Science graduate with over three years of experience in sales, service, and technical support. Proven ability to solve complex problems and multitask effectively across various digital platforms while delivering empathetic solutions that foster customer trust and satisfaction. Bilingual in Arabic, with a strong track record of engaging and building relationships with diverse client bases. Committed to leveraging technical expertise and interpersonal skills to drive business success and enhance customer experiences.
Overview
5
5
years of professional experience
Work History
Technician / Sales Support
5 Star Garage Doors
03.2022 - Current
- Conducted consultations and provided cost-effective repairs, enhancing client satisfaction.
- Managed full-cycle installations and service calls with accuracy and compliance.
Sales Representative
The Mobile Shop
03.2022 - 05.2024
- Exceeded sales quotas by up to 120%, generating over $150,000 in revenue.
- Delivered personalized recommendations and resolved device/software issues for repeat business.
Banquet Server & Event Support
Four Points by Sheraton
01.2021 - 03.2022
- Prepared banquet halls and supported seamless event operations for weddings and conferences.
- Delivered food, beverage, and logistics support with professionalism in high-pressure settings.
Education
Diploma - Computer Science
Fanshawe College
London, ON01-2024
Skills
- Effective problem resolution
- Technical problem-solving
- Proficient in Arabic
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Technician / Sales Support
5 Star Garage Doors
03.2022 - Current
Sales Representative
The Mobile Shop
03.2022 - 05.2024
Banquet Server & Event Support
Four Points by Sheraton
01.2021 - 03.2022
Diploma - Computer Science
Fanshawe College