Zakaria Elmi
Kitchener,Canada
Summary
- Results - driven Sales development representative known for high productivity and efficient task completion. Gifted in client relationship management. Personable engaging with high motivation to succeed. Excels in communication, negotiation, and problem-solving to achieve client satisfaction and business goals.
Overview
5
5
years of professional experience
Work History
CNC Machine Operator
CGL Manufacturing
11.2024 - Current
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Enhanced product quality through strict tolerance adherence.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
Outside Sales Representative
LTD/ Remote
10.2024 - Current
- Engaged in cold contacting tactics to attract new business opportunities.
- Participated in networking events for relationship building and lead generation.
- Executed cold calling strategies to enhance visibility and client acquisition.
- Supervised full sales representatives, maintaining accountability for results.
Customer Service
Tim Hortons
03.2021 - 2023
- Processed customer orders efficiently.
- Receive payment by cash, credit cards, vouchers, or automatic debits.
- Maintain clean and orderly checkout areas and complete other cleaning duties, such as mopping floors and emptying trash cans.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
Forest Heights Collegiate Institute
Kitchener, ONSkills
- People skills
- Confident public speaking
- Strategic selling and guiding of conversations
- Networking and Relationship Development
- Meticulous Attention
- Receptive to Feedback
Languages
English
Native or Bilingual
Timeline
CNC Machine Operator
CGL Manufacturing
11.2024 - Current
Outside Sales Representative
LTD/ Remote
10.2024 - Current
Customer Service
Tim Hortons
03.2021 - 2023
High School Diploma -
Forest Heights Collegiate Institute