ZAKARIA ABUCAR
Summary
Developed key skills in fast-paced sales environment, including effective communication, client relationship management, and strategic thinking. Looking to transition into new field where these skills can be leveraged to achieve impactful results. Capable of adapting to new challenges and contributing to team success.
Overview
7
7
years of professional experience
Work History
Junior Sales Representative
MAD Elevator Inc
05.2023 - Current
- Generated accurate and timely sales quotations, ensuring prompt response to customer inquiries and driving customer satisfaction
- Facilitated effective communication between customers and internal teams, ensuring seamless coordination and fulfillment of customer requirements
- Conducted product demonstrations and presentations to showcase features and benefits to potential customers.
- Increased sales by building strong relationships with clients and providing tailored solutions to their needs.
Sales Representative
Unity4
11.2021 - 03.2023
- Demonstrated a keen understanding of customer needs and preferences, and provided customized solutions to maximize customer satisfaction and loyalty
- Conducted 60 cold calls to generate new business leads and expand customer base
- Developed and delivered sales presentations to potential clients, resulting to a sales per contact rate of 21%, surpassing the assigned quota of 10%
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Administrative Support Assistant
Altis Recruitment
06.2020 - 03.2023
- Managing and organizing the calendar, schedule, and appointments of the executive or team members
- Handling and coordinating administrative tasks such as correspondence, memos, reports, presentations, and spreadsheets using office software such as Microsoft Office, Google Suite, and Adobe Acrobat
- Maintaining and updating electronic and paper files, records, and databases, and ensuring their confidentiality and accuracy
- Providing excellent customer service by answering phone calls, greeting visitors, responding to emails, and directing them to the appropriate department or individual
Salesperson
Polo Ralph Lauren
03.2018 - 03.2020
- Demonstrated excellent customer service skills, providing personalized recommendations and assistance to customers
- Maintained product knowledge by attending regular training sessions and staying up to date with new product launches and collections
- Contributed to the achievement of team sales targets through effective communication and collaboration
- Assisted with visual merchandising and inventory management to ensure store operations ran smoothly and efficiently
Education
Bachelor of Commerce - Economics, Minor in Finance
Toronto Metropolitan University
Toronto, ON06-2022
Skills
- Customer relations
- Database administration
- Documentation
- Microsoft excel
- Inside Sales
- Microsoft PowerPoint
- Microsoft Word
- Teamwork
- Communication
- Cold Calling
Websites
Awards
Dean's List, 2019/2020, Toronto Metropolitan University, 06/01/20
Languages
English
Native or Bilingual
Accomplishments
- Directly contributed to $300,000 worth of sales in the month of January of 2024
Timeline
Junior Sales Representative
MAD Elevator Inc
05.2023 - Current
Sales Representative
Unity4
11.2021 - 03.2023
Administrative Support Assistant
Altis Recruitment
06.2020 - 03.2023
Salesperson
Polo Ralph Lauren
03.2018 - 03.2020
Bachelor of Commerce - Economics, Minor in Finance
Toronto Metropolitan University
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