Zak Lieberman
Long Beach
Summary
Friendly barista and artist dedicated to making delicious specialty coffee and tea beverages and contributing to an upbeat, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Passionate about uplifting community through art, coffee, and food.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2018 - Current
- Focused on uplifting the community by building meaningful connections with customers and coworkers.
- Listened carefully to customer inspiration and created personalized, delicious beverages to their liking.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Barista Shift Supervisor
Starbucks
10.2019 - 05.2022
- Created an upbeat environment while working to support barista and customer needs with care.
- Maintained accurate inventory counts to meet customer demands.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction.
- Reconciled cash drawer at the end of each shift, accounting for errors, and resolving discrepancies.
Delivery Driver
Fresh Brothers
02.2018 - 05.2018
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Server
5 Star Burgers - St. Louis
10.2017 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Chopper
Crushed Red
07.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered correct food items to tables according to order documentation.
- Prepared salads, soups, pizza, and other specialty items according to customer specifications.
- Reset and cleaned tables quickly to prepare for new customers.
Cashier
Noodles & Company
02.2015 - 07.2016
- Greeted customers entering store and took their orders.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
Education
No Degree -
STLCC - Meramec
St Louis, MOSkills
- Creating a safe, positive, and welcoming environment
- Coffee Knowledge
- Food Safety
- Cash Handling
- Training employees
- Detail Oriented
- Cleanliness
- Latte Art
Certification
- Food Handler Certificate - 04/23/2022-04/23/2025
Awards
2018 Partner of the Quarter
Timeline
Barista Shift Supervisor
Starbucks
10.2019 - 05.2022
Barista
Starbucks
03.2018 - Current
Delivery Driver
Fresh Brothers
02.2018 - 05.2018
Server
5 Star Burgers - St. Louis
10.2017 - 01.2018
Chopper
Crushed Red
07.2016 - 01.2018
Cashier
Noodles & Company
02.2015 - 07.2016
No Degree -
STLCC - Meramec
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