Zainul Abedin
Pickering,Canada
Summary
Dedicated Telecommunication professional skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent relationship-building and management skills with a focus on overcoming challenges while keeping a curious and open mind
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Owner - Senior Design Specialist
Telus Mobility
03.2021 - Current
- Plan and deliver the control plane roadmap for each quarter and the year, and share on a
quarterly basis with team and leadership team (up to VP) - Foster Agile leadership by running monthly prioritization, weekly planning meetings, daily
sync ups and one on one coaching sessions - Work with team members to set objectives for the quarter and the year, ensuring alignment
with business unit goals. - Identify training and development opportunities for the team to support the achievement of
objectives - Recruit, coach and guide new hires including full time, contractors and Co Ops
- Collaborate with the financial team for budgeting exercises, including EQx, OPEX, and Strat
Check - Assist team by removing obstacles and through escalations attempting to resolve any
disconnects with other teams - Lead vendor management activities, including QBR, SOW, RFI, RFP, and RFQ.
- Work as a Subject Matter Expert for Wireless Control Plane Portfolio that includes development and operations of AMF/MME, SMF/SPGW-C
Senior Design Specialist
Telus Mobility
11.2018 - 03.2021
- Worked with Business and IT stakeholders to define the blueprint for building Cloud Native Charging Applications at TELUS
- Worked closely with various teams (Business, Vendors, Partners, Development, Infrastructure, PMO, etc.) to provide input for existing key capabilities and determined their role and roadmap in relation to the Cloud Native architecture and DevOps
- Lead proof of concept work to demonstrate the cloud-native technical solution works and is appropriate
- Provided input on creation of a strategic roadmap for moving charging application development to the Cloud, with the goals of increasing the value, cost-effectiveness, reliability, security, and agility of TELUS cloud-native applications
- Guided, reviewed and approved architecture solutions, roadmaps, integration services, frameworks, standards, and models developed and maintained by others, ensuring that they are consistent with the architecture strategy and standards
Design Specialist II
Telus Mobility
02.2015 - 11.2018
- Worked with business, architecture and IT teams to review business requirements and recommend design options
- Wrote functional specifications, engaged vendors, requested SOWs and pricing, prepared and reviewed design specification documents
- Wrote test plans for functional, Inter-operability and Acceptance tests
- Procured hardware, created work orders and worked with project team to meet delivery dates
Solution Integrator
Ericsson
02.2014 - 02.2015
- Performed feasibility analysis on Customer requirements (new market campaigns) and translated those needs into verification and/or implementation deliverables to deliver a solution using Ericsson CS 5.2 features
- Designed and articulated High and Low level solution based on Customer business specifications
- Implemented the designed technical solution in Ericsson RTCS Lab environment
- Prepared detailed User Acceptance Test (UAT) plans in line with the solution and business requirements
- Performed the prepared Test cases in Lab environment and get those approved with the concerned stakeholders (Customer Engineering, Operations, IT & Revenue Assurance teams)
- Prepared the Method of Procedure (MOP) document for Customer Network Operations and Engineering team to cut over the tested solution from Lab to Production environment
SPECIALIST
GRAMEENPHONE LTD
10.2010 - 12.2013
- Lead the capacity planning and solution management of existing charging (Ericsson CS 5.1, BSCS iX R2, Elitecore AAA, Mediation) and IT platforms (Business Logic Platform, Common Provisioning Platform, Data Warehouse) that cater more than 45 million subscribers
- Performed technical feasibility analysis, designed high and low level solution, evaluated capacity impact in Charging/VAS/IT network elements and worked as Single Point of Contact for Products & Campaigns implementation in Ericsson CS 5.1 platform from planning department
- Lead the planning and delivery management of potential service and IT platforms including technology selection, capacity planning, service rollout and service performance improvement
- Lead the preparation of RFQ specifications, evaluation of tender from technical standpoint and manage the project implementation of service platforms
- Developed and designed scripts (Shell/Perl) and tools within a defined framework to facilitate Customer Requirements on reporting
Education
MBA - Marketing
IBA, Dhaka University
Bangladesh05.2013
Bachelor of Science - Computer Science
IUT-OIC
Bangladesh10.2005
Skills
Product Owner, DevOps, Service Orchestration, Online Charging, Core Network, Control Plane
Accomplishments
Managed 350 planned changes for the first 8 month of 2024 with no major incidents
Collaborated successfully with different teams with competing priorities
Received Extraordinary Performance rating for living above and beyond TELUS values in 2021, 2022 and 2023
Languages
English
Bilingual or Proficient (C2)
Certification
- Certified Scrum Master CSM® 2022 Nov
Timeline
Product Owner - Senior Design Specialist
Telus Mobility
03.2021 - Current
Senior Design Specialist
Telus Mobility
11.2018 - 03.2021
Design Specialist II
Telus Mobility
02.2015 - 11.2018
Solution Integrator
Ericsson
02.2014 - 02.2015
SPECIALIST
GRAMEENPHONE LTD
10.2010 - 12.2013
MBA - Marketing
IBA, Dhaka University
Bachelor of Science - Computer Science
IUT-OIC
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