Zainub Butt
Chestermere,AB
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat, while successfully promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Receptionist
Ombre Hair Salon
09.2023 - 05.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Medical Office Assistant
Oasis Medical Clinic
03.2023 - 08.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Manager
Little Caesar
11.2021 - 05.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Unit Clerk
Rockyview General Hospital
01.2023 - 02.2023
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Prepared admissions charts and scanned records.
Education
Bachelor of Criminal Justice -
Mount Royal University
Calgary, AB06.2027
Certificate - Hospital Unit Clerk & Medical Office Assistant
Southern Alberta Institute of Technology
Calgary, AB01.2023
High School Diploma -
Chestermere High School
Calgary, AB06.2022
Skills
- Issue and Conflict Resolution
- Managing Operations and Efficiency
- Positive Attitude
- Work Task Prioritization
- Multitasking and Organization
- Flexible Hours
- Customer Assistance
- Leadership
- Customer Service
- Time Management
Timeline
Receptionist
Ombre Hair Salon
09.2023 - 05.2024
Medical Office Assistant
Oasis Medical Clinic
03.2023 - 08.2023
Unit Clerk
Rockyview General Hospital
01.2023 - 02.2023
Manager
Little Caesar
11.2021 - 05.2023
Bachelor of Criminal Justice -
Mount Royal University
Certificate - Hospital Unit Clerk & Medical Office Assistant
Southern Alberta Institute of Technology
High School Diploma -
Chestermere High School
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