Zaineb Ali
Surrey,BC
Summary
To enhance my education and professional skills in a stable and dynamic work environment, I welcome the chance to advance my formidable knowledge of medical assistance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Dispensing Optician
Iris Optometry
01.2021 - Current
- Utilizing industry-specific softwares such as EMR, GestOp, and MS Office for efficient management of client records and appointment scheduling.
- Assisting a team of doctors in various tasks such as booking follow up appointments, documenting patients diagnosis, and preforming pre-testing on qualified patient.
- Resolving customer complaints efficiently in person or over the phone, demonstrating empathy and understanding while maintaining professionalism.
- Communicating with a team of optometrists, opticians, and associates to ensure seamless patient care.
- Faxing referrals and contacting patients to inform them of available appointments.
- Performing comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
- Preparing detailed insurance claim submissions, ensuring timely reimbursements for both the practice and patients.
- Interviewing patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
On Call Baby Sitter
Self Employed
02.2019 - 08.2020
- Provided overnight care for families on an as-needed basis, ensuring a secure environment while parents were away from home.
- Demonstrated empathy and kindness to display positive character traits.
- Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere.
- Implemented effective time management techniques to balance multiple responsibilities such as meal preparation, laundry services, and light housekeeping duties alongside childcare tasks.
- Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade.
Education
Diploma - Dispensing Optician
Douglas College
Coquitlam, BC06.2022
Certification
Dispensing optician license - June 2022
Languages
English
Arabic
Hobbies
- Playing with kids
- Hiking
- Painting
- Going to the gym
Timeline
Licensed Dispensing Optician
Iris Optometry
01.2021 - Current
On Call Baby Sitter
Self Employed
02.2019 - 08.2020
Diploma - Dispensing Optician
Douglas College
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