Summary
Overview
Work History
Education
Certification
Languages
Hobbies
Timeline
Generic

Zaineb Ali

Surrey,BC

Summary

To enhance my education and professional skills in a stable and dynamic work environment, I welcome the chance to advance my formidable knowledge of medical assistance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Dispensing Optician

Iris Optometry
01.2021 - Current
  • Utilizing industry-specific softwares such as EMR, GestOp, and MS Office for efficient management of client records and appointment scheduling.
  • Assisting a team of doctors in various tasks such as booking follow up appointments, documenting patients diagnosis, and preforming pre-testing on qualified patient.
  • Resolving customer complaints efficiently in person or over the phone, demonstrating empathy and understanding while maintaining professionalism.
  • Communicating with a team of optometrists, opticians, and associates to ensure seamless patient care.
  • Faxing referrals and contacting patients to inform them of available appointments.
  • Performing comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
  • Preparing detailed insurance claim submissions, ensuring timely reimbursements for both the practice and patients.
  • Interviewing patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.

On Call Baby Sitter

Self Employed
02.2019 - 08.2020
  • Provided overnight care for families on an as-needed basis, ensuring a secure environment while parents were away from home.
  • Demonstrated empathy and kindness to display positive character traits.
  • Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere.
  • Implemented effective time management techniques to balance multiple responsibilities such as meal preparation, laundry services, and light housekeeping duties alongside childcare tasks.
  • Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade.

Education

Diploma - Dispensing Optician

Douglas College
Coquitlam, BC
06.2022

Certification

Dispensing optician license - June 2022

Languages

English
Arabic

Hobbies

  • Playing with kids
  • Hiking
  • Painting
  • Going to the gym


Timeline

Licensed Dispensing Optician

Iris Optometry
01.2021 - Current

On Call Baby Sitter

Self Employed
02.2019 - 08.2020

Diploma - Dispensing Optician

Douglas College
Zaineb Ali