Zainab Tameem
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Panda Hyper Market
12.2022 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Cashier
Tamimi Markets
01.2022 - 11.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
International Indian School, Riyadh
Saudi Arabia05.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Customer Service Representative
Panda Hyper Market
12.2022 - 09.2023
Customer Service Cashier
Tamimi Markets
01.2022 - 11.2022
High School Diploma -
International Indian School, Riyadh
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