Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Zainab Sultani

Burnaby,Canada

Summary

Proven to excel in high-pressure environments, I bring a blend of efficient communication and rapid learning abilities honed at Triple'O and Michaels. Specializing in creating positive customer experiences and adept at managing multiple tasks seamlessly, my skill set aligns perfectly with dynamic roles requiring both hard and soft skills.

Overview

2
2
years of professional experience

Work History

Cashier

Triple'O
01.2022 - 01.2024
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Greeted customers in a friendly and professional manner
  • Taking orders at the front counter and drive-thru, processing payments, serving food, preparing shakes, and managing delivery orders
  • Engaged in small talk with customers, professionally resolving their needs and concerns

Coordinator

Artona Group
01.2024
  • Coordinated photography sessions at various schools and locations
  • Ensured smooth operations and positive experiences for students and staff
  • Set up and managed tables for student photo sign-ups and inquiries

Cashier/Retail Associate

Michaels
01.2022
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

Education

High School Graduated -

Byrne Creek Secondary School

Safe-Food Certificated -

First-Aid Certificated -

Work-Safe Certificate -

Skills

  • Communication: Engaged effectively with customers and team members by maintaining clear, friendly communication
  • Thrived in fast-paced environments: excelled in high-pressure situations, managing multiple orders and tasks at once without compromising quality, interpersonal skills
  • Crafted: Prepared and customized high-quality beverages with attention to detail, ensuring they met company standards and customer preferences
  • Fast Learner: Adapted quickly to new recipes, tools, and procedures, ensuring smooth and accurate performance in all tasks
  • People Person: Created a welcoming and friendly atmosphere, building positive relationships with customers and team members
  • Punctual and Flexible: Consistently arrived on time and easily adjusted to changing schedules or unexpected demands

Affiliations

  • Awarded a silver medal in photography
  • Appreciation Certificate from Normanna Rest Home
  • Visual Artist

Timeline

Coordinator

Artona Group
01.2024

Cashier

Triple'O
01.2022 - 01.2024

Cashier/Retail Associate

Michaels
01.2022

High School Graduated -

Byrne Creek Secondary School

Safe-Food Certificated -

First-Aid Certificated -

Work-Safe Certificate -

Zainab Sultani