Zainab Angel Suleiman
WEB DEVELOPER
Oshawa,ON
Summary
Proven achiever with a solid background in web development and customer service, notably at Google. Excelled in crafting responsive web applications, leveraging HTML expertise, and enhancing user experiences. Demonstrated exceptional teamwork and problem-solving abilities, significantly improving web performance and customer satisfaction. Skilled in database optimization and proficient in SQL, ensuring efficient data management and robust web solutions.
Overview
7
7
years of professional experience
Work History
Junior Web Developer
Google
01.2023 - 07.2024
- Expert in crafting responsive web applications with HTML, CSS, JavaScript, and modern frameworks.
- Proven track record of collaborating with cross-functional teams to design and launch innovative features.
- Skilled in optimizing web performance and ensuring seamless compatibility across browsers and devices.
- Proficient in integrating RESTful APIs for efficient front-end to back-end data communication.
- Diligent in conducting thorough code reviews and troubleshooting to uphold superior web application quality.
Customer Care Service Representative
Nordia
01.2021 - 12.2022
- Contributed to development of updated training materials for new employees, ensuring consistent service delivery across team.
- Improved customer satisfaction by addressing and resolving complex issues in timely manner.
- Enhanced team productivity by providing ongoing training and support to new hires.
- Provided top-tier customer support via phone, email, and live chat, resolving technical issues and answering inquiry
- Consistently received positive feedback for delivering excellent customer service and maintaining high level of professionalism.
Database Management Intern
Zenith Bank - Head Office
01.2017 - 09.2018
- Implemented indexing strategies on large datasets, significantly reducing query times for users accessing vital information within organization''s network.
- Conducted regular database audits to ensure accuracy, completeness, and compliance with industry standards.
- Evaluated existing infrastructure to proactively identify potential bottlenecks or vulnerabilities in system architecture.
- Optimized database performance by identifying and resolving inefficiencies in SQL queries.
- Reviewed code written by peers to ensure adherence to best practices and maintain consistency across projects.
- Developed complex SQL queries to extract, analyze, and report data for various departments.
- Performed database optimization and tuning to improve performance and efficiency.
- Managed data migration and integration projects, ensuring seamless transitions between systems.
Education
Diploma in Computer Programming - Computer Programming
Seneca College of Applied Arts And Technology
Toronto, ON06.2025
Skills
- HTML experience
- Web development projects
- Layout Design
- Responsive design
- UI and UX principles
- Website optimization
- Testing and debugging skills
- SQL and NoSQL
- Website Updating
- Database Development
- Website Maintenance
- Layout Development
- Social Media
- HTML expertise
Languages
English
Full Professional
travelling
Traveling is one of my favorite hobbies. I love exploring new places, experiencing different cultures, and meeting people from all walks of life. Whether it's discovering hidden gems in a bustling city or immersing myself in the tranquility of nature, traveling allows me to broaden my perspectives and gain new insights. Each journey is an adventure that enriches my understanding of the world and fuels my creativity, i have traveled to few countries, which are united kingdom, united state of america, dubia i love learning new things and enjoying myself.
Timeline
Junior Web Developer
Google
01.2023 - 07.2024
Customer Care Service Representative
Nordia
01.2021 - 12.2022
Database Management Intern
Zenith Bank - Head Office
01.2017 - 09.2018
Diploma in Computer Programming - Computer Programming
Seneca College of Applied Arts And Technology
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