ZAINAB SADAT
Surrey,BC
Summary
Motivated and detail-oriented professional with a Medical Office Assistant Certificate and hands-on sales experience. Strong communication, customer service, and organizational skills, with experience assisting customers, building positive relationships, and supporting sales goals. Knowledgeable in medical office administration, appointment scheduling, and patient confidentiality. Adaptable and committed to providing excellent service in both healthcare and retail environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Supervisor
Ayoub's Dried Fruit and Nuts
South Surrey, BC
05.2024 - 09.2025
- Trained new employees on company policies, procedures and work ethics.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
Cashier
Real Canadian Super Store
Richmond, BC
11.2025 - 03.2026
- Operated cash register and accurately processed payments, returns, and exchanges.
- Developed strong customer service skills by providing efficient and accurate service.
- Used POS system to complete purchases for customers.
Sales Associate
Ashley Home Store
Coquitlam, British Columbia
10.2026 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Education
Certification - Medical Office Administrator
Langara College
Vancouver, BCAcademic Upgrading - Science/Biology/ Upgrading
Kwantlen Polytechnic University
Surrey, BCHigh School Diploma -
Semiahmoo Secondary School
Surrey, BCSkills
- Medical Office Administration
- Medical Terminology
- Microsoft Office (Word, Excel & Outlook)
- Customer Service
- Appointment Scheduling
- Data Entry & Records Management
- Sales
Certification
- Medical Office Administrator (MOA) - Certificate - Langara College
- FOODSAFE Level 1
- Intermediate First Aid with CPR-C & AED - St. Mark James Training & Supplies
LANGUAGES
English : Fluent
Persian : Fluent
Timeline
Sales Associate
Ashley Home Store
10.2026 - Current
Cashier
Real Canadian Super Store
11.2025 - 03.2026
Supervisor
Ayoub's Dried Fruit and Nuts
05.2024 - 09.2025
Certification - Medical Office Administrator
Langara College
Academic Upgrading - Science/Biology/ Upgrading
Kwantlen Polytechnic University
High School Diploma -
Semiahmoo Secondary School