Zainab Labbad
London,ON
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
LC Waikiki
01.2023 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
CHTAURA HOTEL
03.2022 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Private Teacher
Private Practice
01.2017 - 01.2020
- Instructing all academic subject areas to classrooms of up to 1st, 2nd, 3rd, 4th, 5th and 6th grade students
- Taught general education students as well as individuals with learning challenges and special needs
- Developed innovative approaches that were held as the model standard for meeting district goals in technology integration across the curriculum, experiential learning, literacy and diversity areas
- Commended for ability to redirect students exhibiting behavior problems
Teacher Assistant Volunteer
UNHCR
07.2017 - 12.2017
- Teacher Assistant Volunteer in Syrian Camps in Bekaa Valley
- Worked with students who missed school for a while, and they have learning challenges
Education
MBA - Business Management
Lebanese International University
Lebanon07-2024
High School Diploma -
Lebanese International University
Lebanon04-2023
BACHELOR'S DEGREE -
SCIENCE
07.2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Critical thinking
- Lesson planning
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Associate
LC Waikiki
01.2023 - 03.2025
Receptionist
CHTAURA HOTEL
03.2022 - 01.2024
Teacher Assistant Volunteer
UNHCR
07.2017 - 12.2017
Private Teacher
Private Practice
01.2017 - 01.2020
MBA - Business Management
Lebanese International University
High School Diploma -
Lebanese International University
BACHELOR'S DEGREE -
SCIENCE
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