Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

ZAINAB IDOWU

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Front Desk/Administrative SupportBack-of-House Coordinator/Sales AssociateIT Support RepresentativeCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Toronto, ONWinnipeg, MB
Open to relocation: Yes

Important To Me

Work-life balanceCareer advancementFlexible work hoursWork from home optionHealthcare benefitsPaid sick leavePaid time offTeam Building / Company Retreats

Summary

Proactive administrative professional with a track record of excelling in high-volume environments. Skilled in client communication, records management, and documentation accuracy. Adept at streamlining workflows to boost operational efficiency and team productivity. Committed to delivering solutions that enhance organizational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk/Administrative Support

Dark Shugar Hair & Beauty
Winnipeg, Canada
05.2024 - 04.2026
  • Served as primary contact for 20+ clients, visitors, and phone inquiries daily, ensuring timely and effective communication.
  • Handled incoming calls, emails, and scheduling, ensuring professionalism and efficiency in operations.
  • Maintained confidential records and ensured accuracy in administrative documentation.
  • Streamlined administrative workflows by organizing and processing documentation accurately.
  • Resolved client concerns and escalated issues appropriately.
  • Assisted with data entry and updating records across internal systems.

Back-of-House Coordinator/Sales Associate

JD Sports
Winnipeg, Canada
11.2022 - 04.2024
  • Provided excellent customer service and processed sales transactions accurately.
  • Improved product visibility through effective visual merchandising.
  • Maintained inventory accuracy and organized backroom operations.
  • Collaborated with team members and supported new employee training.
  • Received, organized, and managed inventory to support store profitability.

IT Support Representative

TTEC
Winnipeg, Canada
09.2021 - 11.2022
  • Handled 60+ customer interactions daily via phone and digital channels.
  • Resolved technical and account-related issues while maintaining high customer satisfaction.
  • Documented cases accurately across multiple systems.
  • De-escalated customer concerns and followed company protocols.
  • Demonstrated strong multitasking and problem-solving abilities.

Data Entry Clerk

The Pittsburgh Paints Company
Winnipeg, Canada
01.2021 - 03.2022
  • Entered and verified large volumes of data with strong attention to detail.
  • Tracked sales and inventory using Excel and digital tools, enabling timely updates and accurate stock management.
  • Maintained organized records, facilitating efficient reporting processes for informed decision-making.
  • Provided support for administrative and clerical tasks in a busy office environment.
  • Managed daily operations, overseeing budgeting and financial tracking to ensure accurate resource allocation.

Education

Bachelor of Arts - Economics, Sports Management

University of Manitoba
Winnipeg, MB
06-2026

Skills

  • Efficient workflow management
  • Microsoft Office suite proficiency
  • Inventory control and management
  • Customer service and client support
  • Database management and data tracking
  • Data entry and records management
  • Document processing and administration
  • Verbal and written communication
  • Problem solving and conflict resolution
  • Time management and multitasking
  • Team collaboration and support

Certification

  • The Professional PA Skills Programme (2026)

Timeline

Front Desk/Administrative Support

Dark Shugar Hair & Beauty
05.2024 - 04.2026

Back-of-House Coordinator/Sales Associate

JD Sports
11.2022 - 04.2024

IT Support Representative

TTEC
09.2021 - 11.2022

Data Entry Clerk

The Pittsburgh Paints Company
01.2021 - 03.2022

Bachelor of Arts - Economics, Sports Management

University of Manitoba

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