Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Zainab Funso-Alao

Kamloops,British Columbia

Summary

I am a quality-oriented professional with proven knowledge of customer service seeking to utilize excellent communication, interpersonal, and organization skills to complete tasks. I am reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member

TIM HORTONS
Kamloops
01.2023 - Current
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.
  • Participated in training sessions for new employees when needed.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Ensured that all foods were prepared according to health department regulations.
  • Cleaned kitchen areas, equipment and utensils.
  • Prepared beverages such as coffee, tea, soda.

Care Assistant

LAD HOSPITAL
IBADAN
08.2021 - 12.2022
  • Prepared meals according to dietary needs of the residents and patients.
  • Collaborated with other healthcare professionals to develop individualized care plans for each patient.
  • Developed relationships with residents and patients through meaningful conversation.
  • Maintained cleanliness of patient rooms and common areas within the facility.
  • Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
  • Transported patients to appointments or other locations using wheelchairs or stretchers.

Front Desk Receptionist

NOAHMICHAEL LLC
LAGOS
11.2019 - 06.2021
  • Responded to customer inquiries via phone, email, and in person.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Education

Master of Science - Environmental Economics & Management

Thompson River University
Kamloops, BC

Skills

  • Customer Service
  • Problem-Solving
  • Decision-making capabilities
  • Collaboration and Teamwork
  • Quality Inspections
  • Computer Skills
  • Clear Communication
  • Attention to Detail

Certification

  • food safe certificate
  • WHIMS 2015
  • First-Aid& CPR
  • Serving it right (In-view)

Languages

English
Full Professional

Affiliations

First-Aid Volunteer for Motion Church Easter Egg Hunt

TRU Convocation Ceremony Assistant

TRU IDAYS Volunteer

TRU Philantrophy Volunteer

Accomplishments

  • President (Association of Quantity Surveying Students - Nigeria)

References

References available upon request.

Timeline

Team Member

TIM HORTONS
01.2023 - Current

Care Assistant

LAD HOSPITAL
08.2021 - 12.2022

Front Desk Receptionist

NOAHMICHAEL LLC
11.2019 - 06.2021

Master of Science - Environmental Economics & Management

Thompson River University

Similar Profiles

CREATE PROFILE
Zainab Funso-Alao