Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zainab Farhat

Toronto,ON

Summary

Dedicated and detail-oriented receptionist and administrative professional with over 7 years of experience in managing front office operations and providing exceptional customer service. Proven track record of effectively handling multi-line phone systems, coordinating schedules, and assisting with various administrative tasks to ensure smooth daily operations. Strong organizational skills, with a keen ability to prioritize tasks and manage time efficiently in fast-paced environments. Excellent interpersonal communication skills, fostering positive relationships with clients and colleagues alike. Proficient in Microsoft Office Suite and various office management software, committed to maintaining a professional and welcoming atmosphere. Ready to leverage my skills and experience to contribute to a dynamic team.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Century 21 Canada
Toronto, ON
07.2021 - 10.2024
  • Provided administrative support to real estate agents, including scheduling appointments and maintaining databases.
  • Coordinated open house events, including preparing property information packages for prospective buyers and tenants.
  • Processed payments from clients, ensuring that all financial transactions were accurate and up-to-date.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Lead Receptionist

Four Seasons
Toronto, Ontario
08.2019 - 06.2022
  • Coordinated with spa staff members on daily operations including inventory management, customer service and product sales.
  • Performed administrative duties such as scheduling appointments, filing paperwork, and managing customer inquiries.
  • Developed promotional strategies to increase the visibility of the spa's services within the local community.
  • Managed all aspects of customer relations from initial contact through follow up communications after completion of treatments or services.

Education

Bachelor of Business Administration -

University of Toronto
Toronto, ON
06-2018

Skills

  • Account Management
  • Business Development
  • Sales Training
  • Leadership Development
  • Budget Administration
  • Product Development

Timeline

Administrative Assistant

Century 21 Canada
07.2021 - 10.2024

Lead Receptionist

Four Seasons
08.2019 - 06.2022

Bachelor of Business Administration -

University of Toronto
Zainab Farhat