Open To Work
Zainab Alaameri
Sacramento
Summary
Health Science professional with over 3 years of experience in case management and social services. Expertise in screening individuals for eligibility and guiding clients through government assistance processes. Demonstrated ability to provide compassionate support to vulnerable populations while maintaining accurate documentation and collaborating with interdisciplinary teams. Proficient in navigating healthcare, Medicaid, and community-based programs in dynamic environments.
Overview
8
8
years of professional experience
Work History
Refugee Resettlement Case Manager Lead
Opening Doors Inc.
12.2021 - 03.2025
- Conducted in-person assessments to evaluate client eligibility for healthcare and public benefits.
- Guided clients through application processes for medical, housing, and government assistance programs.
- Maintained compliant documentation within multiple online case management systems.
- Collaborated with social workers and community agencies to coordinate comprehensive care.
- Provided trauma-informed support to individuals facing high-stress situations.
- Ensured confidentiality and cultural sensitivity while managing strict deadlines and high caseloads.
Preferred Community Case Manager Lead
Opening Doors Inc.
12.2021 - 03.2025
- Screened high-needs clients for eligibility in state, federal, and county assistance programs.
- Conducted outreach through visits, phone calls, and documentation tracking.
- Assisted clients with record gathering to meet program requirements.
- Managed schedules, case queues, and service timelines to support operational workflows.
- Strengthened partnerships with healthcare, social service, and government agencies.
- Led case management services for high-needs refugee families, including multilingual households.
- Utilized Arabic–English skills to translate complex information for clients.
- Produced reports, case summaries, and community resource guides in both languages.
Arabic–English Medical Interpreter
Communicaidinc
Sacramento
03.2019 - 02.2021
- Delivered accurate interpretations across healthcare, social services, housing, and educational settings.
- Ensured effective communication during assessments, benefit enrollment, and service coordination.
- Maintained professionalism and confidentiality in handling sensitive medical and personal information.
Hall Monitor & Help Desk Lead
ARC Clark Program
12.2016 - 12.2019
- Supported safe, structured environments in educational settings.
- Assisted with clerical documentation, scheduling, and front-line support.
- Communicated effectively with students, staff, and program coordinators.
- Monitored student behavior to prevent disruptions and conflicts.
Education
B.S. - Health Science
Sacramento State University
Sacramento06-2025
A.S. - Social & Psychological Science
American River College
Sacramento, CA12.2020
Skills
- Eligibility screening and needs assessment
- Medicaid and government assistance navigation
- Trauma-informed case management
- Accurate documentation and data entry
- Microsoft Excel and Outlook proficiency
- Collaboration with social workers and case managers
- Verbal and written communication skills
- HIPAA-compliant confidentiality practices
- Multitasking in fast-paced environments
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Refugee Resettlement Case Manager Lead
Opening Doors Inc.
12.2021 - 03.2025
Preferred Community Case Manager Lead
Opening Doors Inc.
12.2021 - 03.2025
Arabic–English Medical Interpreter
Communicaidinc
03.2019 - 02.2021
Hall Monitor & Help Desk Lead
ARC Clark Program
12.2016 - 12.2019
B.S. - Health Science
Sacramento State University
A.S. - Social & Psychological Science
American River College