Zaina Quraishi
Whitby ON,,Canada
Summary
Enthusiastic and driven Computer Engineering & Management graduate with a strong desire to contribute innovative solutions and continuously expand knowledge. Possesses advanced analytical and problem-solving skills honed through coursework in computer design, software development, and market analysis. Known for adaptability and quick learning ability, with a track record of comprehending new tasks swiftly. Exceptional communication skills developed through hands-on experience collaborating closely with clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
North America Support
Accenture V360 Awards (Level 11 Analyst)
01.2024 - 08.2024
- Coordinate promotional efforts and facilitate communication to boost stakeholder engagement and participation in the V360 Awards program at Accenture North America.
- Streamline program processes and provide timely support, enhancing operational efficiency and stakeholder satisfaction for participants and stakeholders alike.
- Collect, analyze, and report on program data to provide valuable insights for continuous improvement, enabling informed decision-making and strategic enhancements.
- Streamline program processes and provide timely support, enhancing operational efficiency and stakeholder satisfaction for participants and stakeholders alike.
Operations SM Application Developer
Accenture Inc.- Metrolinx (Level 11 Analyst)
10.2022 - 01.2024
- Validate PRESTO devices reports daily in an efficient and timely manner to be communicated with the client
- Support and ensure high quality response for RFP initiative
- Quality assessor for Service Now incident reports, implementing high reporting standards from all resources for clients
- Support recently acquired Metrolinx EPMIS (Oracle application) project with creation of process documents (Incident Service Requests, Problem Management, etc.) and conducting workshops as a part of the transition phase
- Responsible for creating Production Change Requests Summary and Team Lead slide-decks weekly for Leads updates and discussions on ServiceNow Change Requests
- Managed and updated PRESTO's Operations Manuals and created process flows on Visio for various PRESTO processes.
Senior Technical Student
Toronto Hydro
09.2020 - 08.2021
- Worked as an active team member in the Planning, Integration, and Analytics team and responsible for creating various projects and software applications using Alteryx and Tableau Desktop
- Assisted in the Assets Past Useful Life process, Investment Planning and Portfolio Reporting process, organizing weekly employee training sessions, improving engineers and planners' scope documentation process on Access database, etc.
Education
Bachelor of Computer Engineering and Management -
McMaster University
Hamilton, Canada04.2022
Skills
- Experience with ServiceNow for PRESTO
- Experience with Java, Java Eclipse, C, Inventor, Altera Quartus, Matlab, Maple, Python, ModelSim
- Experience using Microsoft Word, Excel, Access, PowerPoint, Visio
- Experience using Alteryx Designer and Tableau Desktop
- Completed WHMIS safety training course
Projects
Toronto Hydro
- Created a centralized Access database for planners in various teams in Toronto Hydro to create and keep track of existing scopes/projects on a day-to-day basis, 04/2021-08/2021
McMaster University
- Developed and designed a working prototype of a robot that can be used for various applications that can explore settings where there might be large uncertainty and danger attached to it such as mines etc., bringing back visual data from the location, 09/2020-04/2021
- Created an analog to digital converting system which acquired inclination angle measurement data, processed the data and transmitted the data for display and recording, 01/2019-04/2019
Certification
- AWS Cloud Practitioner
Timeline
North America Support
Accenture V360 Awards (Level 11 Analyst)
01.2024 - 08.2024
Operations SM Application Developer
Accenture Inc.- Metrolinx (Level 11 Analyst)
10.2022 - 01.2024
Senior Technical Student
Toronto Hydro
09.2020 - 08.2021
Bachelor of Computer Engineering and Management -
McMaster University
- AWS Cloud Practitioner
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