Overview
Work History
Education
Skills
Timeline
Generic

QAHIR HIRANI

Burnaby,BC

Overview

21
21
years of professional experience

Work History

Mobilist - The Mobile Shop

SDI Marketing
Vancouver, BC
08.2019 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Activated both contract and pre-paid wireless phones for multiple customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.

Retail Sales Manager

Rogers Wireless – Prime Communications
Vancouver, BC
01.2016 - 07.2019
  • Responsible for achieving all key business objectives including sales, revenue and customer experience
  • Ensures the team delivers top selling standards with every customer interaction
  • Effective organization and planning skills with the ability to schedule people and tasks
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.

Team Leader

Ismaili Volunteer Corps
01.2010 - 01.2018
  • Assist in the Security and Distribution department for large scale events including the World Partnership Walk and the Canadian Ismaili Games
  • Participate in set up and take down of large-scale community events.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

Children Religion Teacher

Ismaili Volunteer Corps
Burnaby, BC
09.2015 - 06.2016
  • Designed and carried out lessons in accordance with approved religious curriculum
  • Prepared reports for parents and documented attendance and progress for administration.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Lumber Sales Associate

The Home Depot
Burnaby, BC
01.2014 - 01.2016
  • Describe features and benefits of merchandise
  • Communicate with customers effectively to learn about their projects and determine their needs
  • Explain steps required and products needed to complete their projects
  • Ensure a clean and safe work environment at all times.
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber.

Scouts Leader

Burnaby Scouts
Burnaby, BC
01.2011 - 01.2015
  • Planned and organized scouting camping events and various fundraisers
  • Served as a mentor to younger members
  • Participated in a number of community events including the TD shoreline Cleanup and IV clean up at Mundy Park.

Education

Financial Services Diploma - Commerce and Business Education

Douglas College
05.2022

High School Diploma -

Mediated Learning Academy
Coquitlam, BC
05.2014

Skills

  • Ability to ensure high levels of customer satisfaction through excellent sales service obtained from 9 years of experience in sales
  • Ability to effectively communicate with customers and team members to create a positive and productive work environment
  • Proficient in all Microsoft Office programs

Timeline

Mobilist - The Mobile Shop

SDI Marketing
08.2019 - Current

Retail Sales Manager

Rogers Wireless – Prime Communications
01.2016 - 07.2019

Children Religion Teacher

Ismaili Volunteer Corps
09.2015 - 06.2016

Lumber Sales Associate

The Home Depot
01.2014 - 01.2016

Scouts Leader

Burnaby Scouts
01.2011 - 01.2015

Team Leader

Ismaili Volunteer Corps
01.2010 - 01.2018

Financial Services Diploma - Commerce and Business Education

Douglas College

High School Diploma -

Mediated Learning Academy
QAHIR HIRANI