Summary
Work History
Education
Skills
Timeline
Generic

Zain Khalfan

Ajax,ON

Summary

Enthusiastic and tech-savvy individual with a passion for technology and a keen desire to learn and grow using the skills given to me by retail work. Currently enrolled in a Computer Systems Technician program, equipped with foundational knowledge in ITIL practices. Backed by a solid foundation in customer relations cultivated through an enterprise client support class, adept at understanding and addressing diverse customer needs. I am an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Eager to use my technical expertise and love for technology to provide exceptional customer service and drive sales at Best Buy. I am committed to delivering personalized solutions, fostering lasting relationships, and ensuring a quality experience for every customer. With the semester over, I am looking for experience in the workforce, at a store that I have shopped at many times, and have very flexible hours.

Work History

Lego Robotics

Caruthers Creek Public School
  • Conducted tests, gathered data and graphed trends to assess and enhance designs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Boardgame Club

Ajax High School
  • Fostered warm environment by greeting and welcoming new club members.
  • Oversaw club schedule and planned events in advance to achieve organized operations.
  • Calculated payroll by recording employee hours worked and approved time off requests.

Education

Ontario College Diploma - Computer Systems Technician

Durham College
Oshawa, ON
04-2025

High School Diploma -

Ajax High School
Ajax, ON
06.2022

Bachelor of Science - Computer Science

University of Ontario Institute of Technology
Oshawa, ON

Skills

  • Customer Service
  • Product Recommendations
  • Positive and professional
  • Customer Needs Assessment
  • Product Knowledge
  • Flexible Schedule
  • Active Listening
  • Foundational ITIL Knowledge

Timeline

Lego Robotics

Caruthers Creek Public School

Boardgame Club

Ajax High School

Ontario College Diploma - Computer Systems Technician

Durham College

High School Diploma -

Ajax High School

Bachelor of Science - Computer Science

University of Ontario Institute of Technology
Zain Khalfan